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Latest Updates
PaperCut MF 23.0.7 (Build 68939)
Posted on 14 March 2024 03:39 PM
Print Provider version 111.0.3.7673 Print Deploy server version 1.8.2580 Fixes:
  • Fixed an issue that prevented the application server from starting in some Linux environments. [PO-2119]

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PaperCut NG 23.0.7 (Build 68940)
Posted on 14 March 2024 03:39 PM
Print Provider version 111.0.3.7673 Print Deploy server version 1.8.2580 Fixes:
  • Fixed an issue that prevented the application server from starting in some Linux

Read more


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knowledgebase : > Integrated Scanning
_“Help! I’m a PaperCut administrator and I’m trying to set up a Scan to Email action but I’m getting the error message “Client does not have permissions to send as this sender”. Why does this happen and how do we fix it?”_ Customers setting up PaperCut’s...
This article covers common questions about PaperCut’s Integrated Scanning feature: WHAT IS INTEGRATED SCANNING? PaperCut Integrated Scanning provides a clean and consistent interface for users and administrators whether in a single or mixed fleet of MFD...
_Help! I’m using PaperCut MF Integrated Scanning and want to set the paper sizes that are available for each device. I need some of my users to have A4 and Letter size paper to choose from. Can I configure the Integrated Scanning paper sizes for each devi...
_“Help! I’ve just started to use PaperCuts generic SMTP connector for Scan to Fax, but I need more granular control over the mail delivery to appease my fax provider or SMTP server. How can I do things like change the from address to a generic email accou...
PaperCut MF supports optical character recognition (OCR), blank page removal, despeckling, and deskewing as part of PaperCut Document Processing feature. This function can either be performed by a service hosted in the Cloud, or by a component that can be...
_“Help! I’m a PaperCut Administrator and I want to disable PaperCut’s Cloud Document Processing features for troubleshooting reasons. How do we fully turn off Document Processing?”_ When the PaperCut Document Processing service (either Cloud or Local) ca...
I HAVE INTEGRATED SCANNING CONFIGURED, NOW WHAT ELSE CAN I DO WITH IT? Providing workflows to help the users deliver their scanned documents to folders or via email is of significant value, but that’s only the start. Within almost all external document ...
PaperCut introduced Integrated Scanning [https://www.apms.com.hk/product/ng-mf/manual/applicationserver/topics/device-mf-scanning-integration-overview.html] for PaperCut MF in version 15.3. Using this functionality, users can scan documents to predefined ...
HELP! I’M A PAPERCUT MF SYS ADMIN AND SOME OF MY USERS’ OCR SCAN JOBS ARE FAILING WITH THE FOLLOWING MESSAGE: The OCR process has timed out after {0} minutes while converting the scan job by {1} on {2} to a searchable document. Refer to the Integrated Sca...
_“Help! I’m a PaperCut administrator and I’m seeing the message ‘Message size exceeds fixed maximum message size’ or ‘Scan job exceeded max size’ in the Application log whenever users try to scan a large document. Why does this happen and how can we fix t...
_I always have to check (or uncheck) the ‘Prompt for more pages’ checkbox when I’m scanning through PaperCut. Is there a way I can set this by default?_ When using PaperCut’s integrated scanning feature, on most devices you will be presented with the opt...
“_Help! My organization uses PaperCut and I don’t want PaperCut to be able to upload scanned files to my cloud storage account anymore. What do I need to do to stop these scanned files from appearing?”_ WHY WOULD PAPERCUT HAVE ACCESS TO MY CLOUD STORAGE?...
If you’re using PaperCut MF, chances are you’re using scanning. And if you’re using scanning, chances are you have questions about the size of scans, how quickly it takes to send a scan (performance) or how big a scan is when it arrives at the destination...
_“Help! I’m a PaperCut MF administrator and I’m trying to troubleshoot a problem with PaperCut Integrated Scanning. How should I go about troubleshooting this?”_ __ WHERE DID MY SCAN JOB GO? Before diving into troubleshooting it helps to take a moment ...