Latest PaperCut components required for version 25:

• Job Ticketing customers: Before upgrading to v25, ensure you are running Job Ticketing server version 1.0.3127 or later. Refer to the update instructions or for more information see Are you using Job Ticketing? . [PO-3039]
• Payment Gateways customers: After upgrading to v25, ensure the Payment Gateways are updated to the latest versions. This ensures continued compatibility and access to the latest features. Refer to the update instructions or for more information see Are you using a payment gateway? . [PO-3251]

New Features

Advanced Scanning

• Allows sysadmins to collect controlled and validated metadata directly at the MFD. This new capability significantly enhances workflow automation for document classification, routing, archiving, and integration with other business systems.
  Please note: Deploying Advanced Scan Actions requires specific entitlements in your PaperCut MF license or subscription. For more details, contact your PaperCut Reseller.

• Deploying Advanced Scan Actions requires specific entitlements within your PaperCut MF License or Subscription.

  • Capture Detailed Information at the MFD: This new feature significantly enhances the data collection capabilities of Integrated Scanning. It allows System Administrators to configure highly customizable metadata fields directly at the MFD. This enables more granular and accurate categorisation of scanned documents, improving organization and searchability for users, and providing sysadmins with greater control over data capture workflows.
  • New field types: For comprehensive data capture at the device, including:
    • Text and numeric input fields: For free-form text and numeric entry. Includes regular expression validation for text fields.
    • List box dropdown: For pre-defined selections. Enables standardized data input.
    • CSV data source lookup: Allows sysadmins to populate dropdown lists from external CSV files dynamically. Ideal for integrating with existing business data such as customer lists, project codes, cost centers, or client IDs.
    • MF address book user lookup: Allows users to search and select other PaperCut users directly from the directory at the MFD. Simplifies workflows for tasks like direct email or scanning to another user’s home folder. [PO-119]

  MF address book user lookup: Allows users to search and select other PaperCut users directly from the directory at the MFD. Simplifies workflows for tasks like direct email or scanning to another user’s home folder. [PO-119]

• Set mandatory fields: Administrators can define whether each metadata field is optional or mandatory for end-users.

• Advanced Scan to Fax Support for Linux environments: Added Advanced Scan to Fax for PaperCut MF installations on Linux servers. This allows Linux customers to configure and utilize API-based Advanced Scan to Fax actions in Linux-based deployments. [PO-2997]

Core infrastructure and security uplift

• Security: PaperCut NG/MF version 25 includes significant upgrades of several third-party dependencies, core dependencies and other improvements. [PO-2624, PO-2613, PO-803, PO-2800, PO-2802]
• New ZGC Garbage Collector: PaperCut NG/MF now utilises the Z Garbage Collector (ZGC). This advanced garbage collector significantly reduces application pause times, even with very large memory heaps, leading to more consistent and responsive performance for your PaperCut environment. [PO-3250, PO-3454]
• Improved the display of currency signs and formatting for various regions. [PO-3520]

Database driver management

• Better visibility and alerts: The ‘About’ tab in the Admin Interface now displays database and driver versions to help with troubleshooting. Also includes in-product alerts for outdated driver detection. [PO-3092, PO-3089]"
• Controlled updates: Updating to newer, endorsed drivers is a deliberate, manual step. This puts you in full control, especially for complex database setups. For all new v25 installs you’ll find these endorsed drivers packaged in [install dir]/repository/database-drivers/ .[PO-2979]

Fixes

• Fixed an issue where users with Azure AD accounts and Multi-Factor Authentication (MFA) enabled experienced a login loop and couldn’t log in to Mobile Release. [PO-3325]
• Fixed an issue where external databases drivers were overwritten on upgrades. When upgrading to v25, existing database drivers are now persistent because they are moved to the new [install dir]/server/lib-ext/ location. [PO-3004, PO-3088, PO-2413]

Copier / Device Integration

• Lexmark (eSF), Sharp eSF, Toshiba eSF, Fujifilm eSF, and Xerox eSF devices: v3.1.15*

  Enhancements

  • These MFDs now support Advanced Scan to Fax. This enables Scan Actions to be configured for fax submissions, leveraging our supported fax API integrations like RightFax, XM Fax, Retarus, Concord, eGoldFax, or GoFax. [CDSS-276]
  • Integrated Scan actions now automatically detect page sizes. This enhancement supports scanning documents with mixed paper sizes, streamlining the scanning workflow and improving accuracy for System Administrators. [CDSS-4366]

  Fixes

  • Allow users to scan simplex jobs on the flat bed even if the “duplex” option has been selected. Previously, an error prompt would force the user to load paper into the document feeder. [CDSS-3323]
  • Fixed an issue that caused a generic invalid authentication error to be displayed when a user attempted to associate a card using Multi-Factor Authentication (MFA). A more appropriate and helpful message is now displayed. [CDSS-4653]
  • Added a new configuration key, ext-device.<oem>.id.number-pad. This key allows administrators to choose whether a numeric keypad or a standard keyboard is displayed on the device for users to enter their ID number. The default setting is N, which uses a standard keyboard. [CDSS-4689]
  • Fixed an issue on Lexmark Generation 3 and 4 devices where text on the ‘Account Confirmation’ page could be cut off or run off the touchscreen. [CDSS-2387]
  • Ricoh: The Remote Operation Console (ROC), used for deploying PaperCut MF embedded applications to Ricoh devices, has been updated to version 3.8.9. This improves the reliability and functionality of remotely installing PaperCut MF embedded applications on Ricoh devices. [CDSS-5061][CDSS-4711]
  • Fujifilm: Fixed an issue where job tracking on the device failed after enabling ‘Notify Job Completion by Email’ on the MFD for native faxes. [CDSS-5635]
  • Konica Minolta: Now supports Advanced Scan to Fax. This enables Scan Actions to be configured for fax submissions, leveraging our supported fax API integrations like RightFax, XM Fax, Retarus, Concord, eGoldFax, or GoFax. [CDSS-5292]

Print Provider

• Fixed an issue on Windows where print jobs that were redirected to a different printer were incorrectly recounted, potentially leading to double charges for users. This occurred when the system language was set to Japanese, Brazilian Portuguese, or Italian. [PIE-838]
• Introduced configuration to reduce the delay between print jobs when tracking hardware page counts on devices that do not enter a “printing” state. [PIE-915]
• Fixed an issue that caused the PaperCut MF Client installer to display an incorrect version number for the PaperCut user client. [PO-2272, PIE-927]

Other notes

• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.
• This version contains a database upgrade.