PaperCut MF version 24 contains significant changes including internet connection requirements and licensing implications for all customers upgrading to version 24. Please review Important points to know about PaperCut MF version 24 before upgrading.

Enhancements

• Self-hosted document processing now included: This is a configurable feature in 24.1.8 and later that requires no additional license. For the setup steps please see the following link.
• New cloud document processing licensing model (Effective July 1, 2025): Cloud Document Processing is now a per-device licensing model, requiring specific device entitlements. This only impacts document processing, not Scan to Cloud destinations such as Google Drive or OneDrive. If you are an existing active M&S customer using cloud document processing, this will be honoured and you will be unaffected by this update.
• Scan action visibility: A new option has been introduced to control the visibility of Document Processing-based scan actions on devices. This setting applies to both self-hosted and cloud-hosted Document Processing configurations.
• Canada Hosting Region for Cloud Services (Effective July 1, 2025): We’ve added a new hosting region in Canada for PaperCut MF Cloud Services. This means Canadian organizations can now process their scan-to-cloud and document processing data within Canada, helping meet local data residency and privacy requirements (like PIPEDA) and improving performance.
• Admin interface updates:
  • All document processing -based settings are now grouped under the Document Processing heading for scan action setups.
  • A new status column has been added to the Scan Action list view, making it easy to identify scan actions that have Document Processing settings enabled.

Fixes

• Fixed an issue with Application Server performance in environments that use the ‘Release All’ functionality. [PO-3253]
• Fixed an issue when using the responsive user interface that caused custom banner colours to not display on the login screen. [PO-3027]

Copier/device integration

• Lexmark (eSF) v3.1.14: Added support for new 2025 devices: Lexmark CX95x, MX95x, XC9525, XC9535. [CDSS-5519]
• Xerox Altalink: A new ‘Edge Erase’ configuration option is now available for supported Xerox Altalink devices. This allows administrators to customize the border size for all sides of a scan, providing greater control over the final output. [CDSS-5476]
• Ricoh: Fixed an issue where memory was not immediately released after using integrated scanning, improving device stability. [CDSS-5467]
• Fujifilm and FujiXerox: Fixed an issue where scans were occasionally not delivered. [CDSS-5424]