Fixes

• Fixed an issue where using an Oracle external database could cause the application server to crash. Solving known issue PO-3488. [PO-3488]

Enhancements

• Self-hosted document processing now included: This is a configurable feature in 24.1.8 and later that requires no additional license. For the setup steps please see the following link.
• New cloud document processing licensing model (Effective July 1, 2025): Cloud Document Processing is now a per-device licensing model, requiring specific device entitlements. This only impacts document processing, not Scan to Cloud destinations such as Google Drive or OneDrive. If you are an existing active M&S customer using cloud document processing, this will be honoured and you will be unaffected by this update.
• Scan action visibility: A new option has been introduced to control the visibility of Document Processing-based scan actions on devices. This setting applies to both self-hosted and cloud-hosted Document Processing configurations.
• Canada Hosting Region for Cloud Services (Effective July 1, 2025): We’ve added a new hosting region in Canada for PaperCut MF Cloud Services. This means Canadian organizations can now process their scan-to-cloud and document processing data within Canada, helping meet local data residency and privacy requirements (like PIPEDA) and improving performance.
• Admin interface updates:
  • All document processing-based settings are now grouped under the Document Processing heading for scan action setups.
  • A new status column has been added to the Scan Action list view, making it easy to identify scan actions that have Document Processing settings enabled.

Fixes

• Fixed an issue with Application Server performance in environments that use the ‘Release All’ functionality. [PO-3253]
• Fixed an issue when using the responsive user interface that caused custom banner colours to not display on the login screen. [PO-3027]
• Fixed an issue that caused the daily maintenance task of retrieving toner to always use the SNMPv2 configuration, even when SNMPv3 was enabled. [PIE-896]
• Added support to the server commands enable-printer-snmpv3 and enable-device-snmpv3 to allow omission of the SNMPv3 context name, [PIE-897]

Copier/device integration

• Lexmark (eSF) v3.1.14: Added support for new 2025 devices: Lexmark CX95x, MX95x, XC9525, XC9535. [CDSS-5519]
• Xerox Altalink: A new ‘Edge Erase’ configuration option is now available for supported Xerox Altalink devices. This allows administrators to customize the border size for all sides of a scan, providing greater control over the final output. [CDSS-5476]
• Ricoh: Fixed an issue where memory was not immediately released after using integrated scanning, improving device stability. [CDSS-5467]
• Fujifilm and FujiXerox: Fixed an issue where scans were occasionally not delivered. [CDSS-5424]

Enhancements

• Increased Multiple Personal Accounts limit from 100 to 200. [PO-3184]

Fixes

• Bundled the latest Universal Print Connector v2025-03-21-1734. See Universal Print Connector release notes for more information. [PO-3255]
• Fixed an issue when using Microsoft SQL database with External Card Number Lookup that caused SQL driver settings to be set back to default when making changes via the admin interface, solving known issue PO-3111. [PO-3168]
• Fixed an issue that may have caused scanned documents going missing when scanning to cloud destinations. [PO-3074]
• Fixed an issue where document names in the Job Log did not match the scanned document names. [PO-2996]
• Fixed an issue that caused scan archive links to break when document names contained special characters. [PO-2996]
• Fixed an issue when the built-in admin user couldn’t release print jobs from the admin interface, solving known issue PO-3009. [PO-3009]

Copier/device integration

• Katun: Fixed an issue where integrated scanning would not start as expected. [CDSS-5137]

Security

• For Webprint users with a Windows Application server:
  • for fresh installs we have updated access control permissions for the Hot folder in line with best practices. [PIE-907]
  • for upgrades users will need to update the hot folder permissions in line with best practices. Please see Security Bulletin here.

Enhancements

• Improved Application Server performance by optimizing the Application Server to Print Provider protocol. [PO-3047], [PO-3042], [PO-3052]
• Added the ability to turn off full-site server sync via a new config key: system.site.database.rebuild.enabled. Incremental syncs will not be impacted by this. [PO-3033]

Fixes

• Fixed an issue that stopped empty printer groups from being removed in the nightly maintenance sync. [PO-3007]
• Fixed an issue that caused unnecessary load when using a Site Server, by optimizing the device licensing check process. [PO-770]
• Fixed a performance issue when releasing a large number of print jobs simultaneously. [PO-3112]
• Fixed a HTTP ERROR 500:Unable to resolve expression "mailto" error that appeared in the web interface when applying a perpetual license with a negative number of Site Servers in the Global Entitlements Service. Solving out known issue PO-3065.

Print Provider

• Fixed an issue that caused the PaperCut Application Server to incorrectly detect monochrome printers as color printers, which could lead to incorrect print charging or policy enforcement. [PIE-842]
• Improved the Print Provider to reduce the Application Server load when there are a large number of held jobs in a Find-Me queue and the connection between the Print Provider and the App Server if disrupted and then restored. [PIE-872]

Fixes

• Fixed an issue for MF new subscription customers where the Sales contact information displayed under PaperCut Admin Interface > About > Registration now displays the correct authorised partner contact details. [PO-2618]
• Updated the Universal Print Connector to version 2025-02-17-2017. See release notes. [PO-2910]
• Reduced unnecessary log entries in the service.log file, making troubleshooting easier when using application debug logs. [PO-777]
• Fixed an unexpected error that popped up in the Admin Interface when accessing Options. This issue occurred when updating user.web.custom-links in the Config Editor with at least two custom links. [PO-2885]
• Various performance improvements. [PO-3023]
• Fixed an issue where adding a non-embedded device (such as a Network Card Reader or VCC Controller) caused an error when accessing the About > Registration page. Solving known issue PO-3021.
• Fixed an issue where Site Servers would try to sync entitlements (only Application Servers sync with the Global Entitlements Service), which caused log decryption errors. [PO-2454]

Copier/Device Integration

• Canon MEAP Gen3+: Administrators can now rename the PaperCut Access Device and integrated scanning buttons to whatever they prefer (e.g. Use Copier or scan) via a config key. [CDSS-5058]
• Xerox EIP 1.5+: Fixed an issue where users would be logged out automatically while using Xerox and 3rd party applications, after accessing the Xerox home screen by pressing the hard Home key. [CDSS-5118]

Print Provider

• Fixed an issue with Canon devices automatically selecting the tray when using the PaperCut Global PostScript printer driver to print with the bypass tray selected. [PIE-796]

Other notes

Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

Copier/Device Integration

• Konica Minolta Certification: PaperCut MF is now bEST certified by Konica Minolta USA. The certified connector version is 4.4.1.
• Konica Minolta:
  • Fixed an issue where MF allows admins to enable integrated scanning for Konica Minolta devices without a scanner. [CDSS-4445]
  • Fixed a issue where KM devices were not able to resolve a self signed certificate. [CDSS-4750]
  • Fixed an issue that caused the scan application to not launch on Bizhub 551. [CDSS-5067]
  • Enhanced the first-time swipe card association experience for users authenticating with Microsoft Entra ID and 2FA. Devices now guide users to complete setup via a secure email link sent to their verified address. [CDSS-4889]

Other notes

Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

Enhancements

• Introduced a responsive design when accessing the user web interface pages on a mobile device. When upgrading to 24.1.3, the new design needs to be enabled via a config key. For new installs, the new design is enabled by default. [PO-2887]
• Added a new config key to disable old mobile user web pages, enabling the full user web interface by default on mobile devices. New 24.1.3 installs default to the full interface, while upgrades retain the standard mobile pages. [PO-2853]
• Email Printing on OAuth: service errors no longer lead to clearance of client details. For Gmail on OAuth only: The system will now try to auto-recover from error state. See previous release notes for PO-2576. [PO-2883]
• PaperCut Application Server now supports installations on Windows Server 2025. [PO-2829]
• Added Support for Kerberos, improving secure access options. [PO-1178]

Fixes

• Added an option to bypass a configured proxy for PaperCut Self-Hosted OCR. [PO-2827]
• A newer version of Pandoc (3.5) has been updated for PaperCut Self-Hosted OCR. For existing customers you will need to visit this link and run the latest Pandoc installer. [PO-2784]
• Fixed an issue causing MFA Card Self-Association to fail for devices on Site Servers. [PO-2937]
• Fixed an issue that was displaying subscription sync error message This MF server has previously been deactivated in the app log for a deactivated server. [PO-2909]
• Fixed an issue with configured proxy settings not working with Microsoft Entra ID Single Sign On (SSO). [PO-2889]
• Reduced the frequency of the background sync activity from hourly to daily to distribute sync request. This will reduce the impact to cloud service performance as it utilizes all active and available cloud services more effectively. Related to known issue PO-2745.
• Fixed a bug that was causing jr-fontxxxx.ttf files to be generated in the /server/tmp directory. Related to known issue PO-2767.
• Fixed an issue where an error message is displayed when an SFP device consumes an available MFD entitlement. Related to known issue PO-2795.
• Fixed an issue with Email to print, where jpeg images from the iOS Mail app were not printing in certain circumstances. [PO-2981]
• Fixed an issue where pop-ups and job details now scale correctly in the Mobile User UI on the Rates and Job Pending Release pages. [PO-2936]

Copier/Device Integration

• Fujifilm: Fixed an issue where servers in the +0:00 timezone immediately failed integrated scan jobs because of a problem in Fujifilm firmware. This fix is available by config key. Please contact PaperCut support, quoting [CDSS-4815] for more information.
• Fujifilm: Added ability to configure user groups to skip PIN entry after card swipe (if PIN is required). [CDSS-4811]
•  Xerox: Fixed an issue causing Xerox Altalink 80xx and Versalink 71xx series devices to have an unresponsive browser, deeming the device unusable. See known issue here. [CDSS-4893]
• HP OXP: Improved various server log messages. [CDSS-4878]

Security

• Minor security improvements.
• Fixed a minor issue where restricted printers appeared when users selected Release All on the Jobs Pending Release page. Users will now only see the printers they are allowed to access. [PO-2947]

Other notes

Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

Copier / Device Integration

• Xerox: Fixed an issue that occurred when trying to use Xerox Altalink devices on Firmware v121 where you would have to double-tap the touchscreen to navigate the device. The problem occurred due to changes in Xerox’s browser event handling. See known issue here. [CDSS-4678]
• Xerox: Added Support for 82xx devices. [CDSS-2907]
• HP OXP: Improved reliability of scan jobs with many HP devices running the OXPD embedded. [CDSS-4867]

Other notes

Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

New Features

• Windows Protected Print (WPP) mode support (BETA)

  • Computers with Windows Protected Print mode enabled can now print to Mobility Print print queues that are deployed via Print Deploy. See the Windows Protected Print percolator page for more information. [PD-2070]

• Print Deploy client management

  • Admins can now view details of all connected clients (workstations) in the Print Deploy admin interface. This displays the username, hostname, IP address, OS, user groups, and the zone the client is connected to.
  • Print queues can now be deployed directly to individual clients in addition to zones. [PD-1984]

• Integrated Scanning uplift

  • Scan Reporting - Added 3 new built-in reports in PaperCut MF that provide detailed information on the scanning behavior and activities of users. These new reports are in the Reports > Scanning tab. [PO-2147]
  • Scan Archiving - New functionality to complement the existing Print Archiving feature in PaperCut MF. Scan Archiving can be configured in Options > Scan Archiving section. [PO-2328]

• Added log entries for the database platform version and database driver version in Application Server log files. See Database version and database driver version for more details. [PO-2837]

Fixes

• Fixed an incorrect URL in the Card Association User Notification email. If the notification email still displays an incorrect URL, then go to “page”. Related to known issue. [PO-2410]

• Improved Global Entitlements Service (GES) sync performance. Changes included adjusting the synchronization frequency within MF to stagger customer check-ins throughout each hour, preventing simultaneous server requests. See known issue for more information. [PO-2745]

• Removed the outdated local copy of the PaperCut NG/MF manual, from the Application server which has been replaced with the online PaperCut NG/MF manual. [PO-1946]

• Fixed an issue introduced in MF v24.0.5, that caused an incorrect device status to be set when subscriptions expired. [PO-2834]

   

  Print Deploy Shared Secret Expiration with Entra ID SSO

  This version contains the fix for Print Deploy (1.9.2785). This shared secret expired as of November 24, 2024. More information listed in known issue. [PD-2133]

Copier / Device Integration

• Canon v1.3.2* Users can now change the language on the device at the login screen. [CDSS-4507]
• Kyocera v3.3.3* Updated the Kyocera embedded to display instructions when associating a swipe card with Multi Factor Authentication (MFA) for the first time at the device. [CDSS-4613]
• Xerox EIP 1.5+ Improved logging for Xerox devices to remove unnecessary error messages. [CDSS-4136]
• Ricoh SmartSDK v3.2.8*
  • Updated the Ricoh SmartSDK embedded to display instructions when associating card with Multi Factor Authentication (MFA) for the first time at the device. [CDSS-4492]
  • Fixed an issue on Ricoh SmartSDK devices where Integrated Scan jobs would be reported as a single job per user session when using the “Scan new document” button. [CDSS-4407]

Security

• The Environmental Impact Widget (not supported since 2022), is now disabled by default on all upgrades and new installations. [PO-2748]
• Hardened error handling for security improvements
  • See PaperCut NG/MF Security Bulletin (Dec 2024) for more information.

Other notes

Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

Enhancements

• Offline activation is available only for organizations that block their PaperCut MF application servers from connecting to the internet. Contact your Accredited Reseller for more information. [PO-1720]
• Enhanced the Activated Servers table on the About > Registration page so that the UUID is now fully displayed. [PO-2710]
• Improved the user experience when configuring Google OAuth SMTP settings, so that values do not need need to be re-entered after succesfully authenticating. [PO-2576]

Fixes

• Fixed an issue that was causing a NullPointer exception during an LDAP sync with Novell eDirectory. [PO-2619]
• Fixed an issue affecting v24.0.4 installs, that was causing the job log layout options to be missing on the printer and device job log pages. [PO-2684]
• Fixed issues that were preventing Application Server HA (High Availability) from working correctly with MF v24 installations. [PO-2220]
• Fixed an issue where some entitlements are displaying as “unknown” on the About > Registration page. [PO-2402]
• Changed the app log severity type from ERROR to WARN for the background entitlements sync process where connection to the cloud service is unsuccessful. Please note that customers may still see sync errors in the Application Log - see known issue PO-2745 for more information. [PO-2569]

Print Provider

• Print analysis: Fixed an issue where an image printed in color detected as grayscale when printing with the HP Universal PostScript printer driver on macOS. [PIE-807]
• Web Print (Windows): Fixed an issue where the image handler did not support hot folders specified as a root directory with only a drive letter. [PIE-812]

Copier / Device Integration

• Katun Arivia:
  • Added support for Katun Arivia MFPs [CDSS-4572]
• Toshiba:
  • Fixed an issue on Toshiba MF that causes integrated scan jobs to fail when scanning through the feeder and the app server location is set to Turkey. [CDSS-4382]

Other notes

• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

Enhancements

• Added a new table in the About > Registration page showing a list of active Application Servers using the same CRN. A ‘deactivate’ option allows admins to deactivate the Application Server remotely. This will release entitlements from the server and make them available for other active servers to claim. See Releasing all entitlements from an Application Server for more info. [PO-2508]
• Introduced a new config key to control how SFPs consume MFD entitlements. The default behavior allows for SFPs to automatically claim any available MFD entitlements. To stop SFPs from automatically claiming available MFD entitlements, set the config key ‘subscriptions.sfp-entitlement-consumption.enabled’ = N. See SFPs and claiming entitlements for more info. [PO-2407]
• Added a device brand breakdown table in the About > Registration page which will allow for better insight into which device brands are being used and licensed on the server. Note: After upgrading to 24.0.4, the license file will need to be uploaded again in order to display the license counts in the Brand breakdown table. See the screenshot on Managing entitlements for an example. [PO-2448]
• Added Admin Rights to control access to the Enable Printing section, including Print Deploy, Mobility Print and Universal Print. Note, the “View connected clients and assign print queues” right is for a new Print Deploy feature that will be released in PaperCut MF version 24.1. [PD-2006]

Fixes

• License install improvements - various fixes relating to license installation and improved issue identification.

  • Detailed error messages in the Admin UI that describe various license issue scenarios where the CRN is invalid and internal system errors. [PO-2496, PO-2498]

• Fixed an issue that was causing a page error to occur when pay stations were created. [PO-2548]

• Fixed an issue that was incorrectly causing MF admin UI page access to be restricted when the number of devices used exceeded the allowable entitlement count. [PO-2578]

• Fixed an issue that was erroneously reporting 0.0 MB free space available in the header of the PaperCut NG/MF Application Server log files. [PO-2095]

• Fixed an issue for perpetual license customers, that was causing generic PaperCut support information to be displayed in the Help page, instead of the accredited reseller / partner contact details. A similar fix for subscription customers will be in a future maintenance release. [PO-2602]

• Fixed an issue in the CSV version of the shared account security access report where only sub shared account pin codes were shown. Please note: A new column has been added called ‘shared-account-parent-code’ and the ‘code’ column has been renamed ‘shared-account-sub-code’. [PO-1793]

• HP Color LaserJet Pro MFP 4303 devices: Fixed an issue that prevented the serial number and toner information from being read from HP Color LaserJet Pro MFP 4303 devices. [PIE-782]

   

Print Provider

• PDL transforms for Epson: Input tray and staple settings enabled for print jobs using the PaperCut Global PostScript printer driver are now properly handled by Epson devices. Thank you to Epson for implementing the PDL transform script. [PIE-770]

Copier / Device Integration

• Canon MEAP Gen3+, Fujifilm, Fuji Xerox, HP OXP, Sharp OSA HTML n2.0, Toshiba, Xerox:
  • Updated card self association message to “Unknown card. To associate this card with your account, enter your username and password, then press Log in.” to improve the user experience. [CDSS-4335]
  • Updated the behavior of the config key ’ext-device.allow-new-pin-for-id-num=N’ (is disabled ) by removing the text “Leave this blank to set a new PIN” on the device login screen. [CDSS-4441]
• Kyocera v3.3.1*: Added Advanced Fax and multi-recipients support to the Kyocera embedded. [CDSS-4356]
• Lexmark (eSF), OKI (eSF), Toshiba (eSF), Dell (eSF), Xerox (eSF) and Fujifilm BI (eSF) v3.1.13 * :
  • Introduced a new config key ‘disabled-basic-actions’ which allows users to opt-out of accessing basic device functions which are enabled by default for Lexmark, Fujifilm eSF, Sharp eSF, Toshiba eSF, Xerox eSF. [CDSS-4186]
  • Added support for Xerox MFD eSF devices. Previously we have only supported Xerox SFP (print-only) eSF devices. New binary v3.1.13 is not required for this feature. [CDSS-4427]
• Ricoh SmartSDK (remains at v3.2.7): Fixed an issue that caused the advanced scan to fax phone book to not work on newer versions of the Ricoh embedded. [CDSS-4374]
• Sharp OSA 3.0+:
  • Fixed the occasional failure of the first attempt to log in to Sharp devices. [CDSS-4042]
  • Added the ability to use Sharp OSA devices behind a proxy or network load balancer. [CDSS-4060]
• Toshiba V3+: Fixed the memory issue with debug logging in some Toshiba devices by allowing the admin to enable the debug logging explicitly using the newly added config key ’ext-device.toshiba.enable-soap-debug-log=Y’ per device. [CDSS-4347]

Security

• Upgraded GhostTrap (1.4.10.03.1) with an updated version of Ghostscript (10.03.1). For more information, see Ghost Script Vulnerabilities. [PO-2204]

Universal Print:

• Updated the Universal Print connector to version 2024-08-09-2032.

Other notes

• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

Fixes

• Fixed a bug that allowed the creation of new internal users with usernames already taken for other users’ aliases in both UI and server command CLI. Also fixed a bug in the server command that could create a new standard user with a username already taken as another user’s alias. [PO-1506]
• User Sync: Improved user card PIN encoding times, and added an option to configure encoding strength. [PO-2226]
• Fixed an issue that caused inconsistent scan job document names in the job logs. [PO-2468]
• Fixed an issue that prevented the user client and release station from launching in conjunction with screen readers such as NVDA. [PO-1700]

Print Provider

• Improved the Print Provider to notify an actual hostname when it sends critical error messages to the Application Server. [PIE-678]
• Hardware Page Count: Added a new configuration “useextendedidle” to consider an unknown printer status as idle. Advanced configuration to be used when recommended by PaperCut Support. [PIE-766]
• Web Print (Windows): Fixed an issue that caused the PDF web print jobs to have a job title with a .pdf extension twice. [PIE-780]

Copier / Device Integration

• Canon MEAP Gen3+ v1.3.1: Added support for the following models:
  • i-SENSYS-x with screen size 7 inches
  • Satera with screen size 7 inches
  • imageCLASS with screen size 7 inches
• HP OXP: Fixed an issue when upgrading to 24.0.2 that caused “NullPointException” to display on the HP MF embedded app. [CDSS-4183]
• Konica-Minolta i-Option: Changed HTTPS for DeviceDescription call to use port 443 instead of port 80 for the Konica Minolta embedded app. [CDSS-3996]
• Kyocera v3.2.9*: Reinstated special characters support on the Kyocera embedded on screen keyboard [CDSS-2500]
• Ricoh (SmartSDK) v3.2.7*: Improved error handling on Ricoh for the scan to fax function, when a user tries to perform a fax but doesn’t specify a fax number [CDSS-2155]

Security

• Third party dependency upgrades. [PO-2306]

Global Entitlement Service:

• Fixed an issue so you can now install a license that has the same order number and CRN as a previously installed license. [PO-2489]
• Fixed an issue where a perpetual license cannot be installed over a more recent trial extension license. [PO-2388]

Other notes

• No DB upgrade when upgrading to this version.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

Fixes

• Increased the grace period for existing customers who upgrade to 24.x that cannot access the Global Entitlements Service from 30 to 120 days. See Known issue PO-2223 (Internet connection required) for more information. [PO-2440]
• Fixed a rare issue where bulk user actions could create/update a user to have the same primary username as another user’s alias. For bulk user operations, the primary username will now always take priority and the clashing alias will be removed. [PO-2143]
• Fixed a problem that when an end user clicks on the shared PCClient/win/pc-client-local-cache.exe file in the server folder, the cached version of the desktop client was always 1.0.0.0, which prevented timely updates of the user client binaries to the end user computers. [PO-1877]
• Google Cloud Directory: Multi-domain user syncing for normalized (aka domain-less) user names. [PO-2341]
• Fixed the setup of user groups to reflect changes made to the sync domain(s) specified. [PO-2380]
• Added the ability to batch import internal users without having to specify passwords (reverting back to the behavior prior to version 22.1.0). [PO-2236]
• Fixed a web-SSO issue that caused admins to be incorrectly redirected to the logout page. [PO-1812]
• Fixed an issue where a user sync was occurring on a secondary sync source when disabled. [PO-2403]
• Fixed an issue since 24.0.1 where using the install-license server command to install a license caused minor UI issues on the About > Registration page. [PO-2227]
• Site Servers: Made fix to clean up scan jobs exceeding the maximum size allowed. [PO-2234]
• Client Installer: Improvements to make the installation MSI Microsoft Intune compatible. [PO-652]

Print Provider

• Sharp PostScript printer drivers and PPDs: Fixed an issue that caused incorrect total and color page counts when using booklet or poster print mode. [PIE-744]

• Fixed an issue that could cause delays when releasing print jobs if the ‘ServerName’ configuration is set. [PIE-762]

   

Copier / Device Integration

• Canon MEAP Gen3+ v1.3.1*:
  • Updated Canon installation media to include self serve license provisioning information in a clearer folder structure [CDSS-3941]
  • Fixed an issue in the Canon MEAP Gen3+ embedded where some devices may not be able to successfully resolve the PaperCut MF server by host name [CDSS-3761]
• Konica-Minolta i-Option: Fixed an HTML escape issue during card self association. [CDSS-3648]
• Lexmark (eSF), OKI (eSF), Toshiba (eSF), Dell (eSF), Xerox (eSF) and Fujifilm BI (eSF) v3.1.12*:
  • While Scanning on Lexmark, for PDF format specification are picked from “PDF settings” that is format specified on the device, which previously was PDF/A default. [CDSS-3541]
  • Added support for new device [CDSS-3594]
    • CX963
    • CX962
    • CX961
    • CS963
    • CX833
    • CX951
    • CX950
• Ricoh (SmartSDK) v3.2.6*:
  • Fixed an issue in the Ricoh SmartSDK embedded where SmartSDK version numbers greater than 3 could result in failing to retrieve device information successfully [CDSS-3710]
  • Fixed an issue where switching between languages didn’t work on certain models [CDSS-3644]

Security

• Updated third party dependancies [PO-1725]

Global Entitlement Service:

• Fixed known issue to retain pre-v24 functionality that allows SFPs to claim MFD entitlements [PO-2406]

Other notes

• If you are upgrading from version 24.x to 24.0.2, your Application Server does not need an internet connection to the Global Entitlements Service for the upgrade to complete successfully. If you are upgrading from version 23.x or earlier to version 24.0.2, your Application Server will need an internet connection to the Global Entitlements Service. See Internet connection requirements for more information.
• A DB upgrade does occur when upgrading to this version.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

New Features

PaperCut MF version 24 introduces support for subscription licensing, in addition to supporting current (perpetual) license files. The changes described below have been introduced in order to support PaperCut MF subscriptions.

• Internet access is required when upgrading to v24 and syncing entitlements. Upgrading to version 24 requires a connection to a new Global Entitlements Service in order for MF to sync its installed license entitlements. Existing licenses will be activated automatically on upgrade. See Important points to know about PaperCut MF licensing (Internet connection requirements) for more information. [PO-2194]
• New ‘Registration’ page. A new ‘Registration’ page within the PaperCut MF admin interface lets admins view license or subscriptions details, reseller contact information and activate subscriptions. See Managing entitlements for more information. [PO-1299]
• Activating subscriptions. For subscription customers, the activation of a subscription is performed by entering an activation key in the new ‘Registration’ page. See Activating/renewing a subscription for more information. [PO-1299]
• Multiple subscriptions. The ‘Registration’ page supports multiple subscriptions where the admin can view their active or not started subscription(s) as well as look back on past cancelled or expired subscriptions. [PO-1299]
• Deactivating an installation. The ‘Registration’ page contains a new button for administrators to deactivate the installation. Clicking this button clears out the entitlements that the install is claiming so the entitlements can be reused for another site, or another fresh install. This requires a connection to the Global Entitlements Service. See Managing entitlements for more information. [PO-1658]
• Subscription Expiry and Notifications. With the introduction of PaperCut MF subscriptions, PaperCut MF has been updated to reflect modern subscription-based expiry behaviours. This includes ceasing major functionality - blocking logins to various web interfaces and clients and restricted UI access for the built-in admin account. Logins to MFDs/devices are also blocked when there are no active subscriptions. All other PaperCut functionality continues to work. In-product banners, widgets and icons have been enhanced to notify the admin of subscription expiry in advance. See When subscriptions expire for more information. [PO-1300], [PO-1301]
• Brand-neutral devices. Subscription customers can now use their device entitlements across any brand, eliminating device exchange fees when swapping out device brands. Perpetual customers still require brand-specific device licenses to activate device entitlements, and device exchange fees are chargeable to swap out device brands. After activation, Perpetual customers will now see brand neutral devices in the Registration page. See Important points to know about PaperCut MF licensing (Devices are brand neutral) for more information. [PO-1299]
• Environments with multiple application servers. Due to the new mechanism for syncing entitlements, multiple application servers will sync to a single source of entitlements for the customer. This means that environments that are using the same license file on each server will now use a single set of licensed items. Prior to upgrading to v24, customers need to ensure that their license covers the total number of devices used across their application servers. See Important points to know about PaperCut MF licensing (Global set of entitlements) for more information. [PO-1302]
• Device state changes. In order to manage the set of entitlements for the installation, v24 introduces changes to device states that now allow for entitlements to be released when not needed anymore. This can be done by manually setting the device to “Disable Indefinitely (Not Licensed)”. The state of the device displays as ‘Not Licensed’ in the Devices List, in the Admin web interface. When a subscription expires, a device no longer claims an entitlement and returns to displaying the ‘Not Licensed’ state in the Devices List in the Admin web interface. See Managing entitlements (Releasing individual device entitlements) for more information. [PO-2183]
• Updated EULA. The EULA has been updated for version 24. See End User License Agreement (EULA) for more information. [PO-2072]

Speak to your Accredited Reseller to find out more about MF subscriptions and the benefits it offers prior to upgrading to v24.

Fixes

• This release does not contain any bug fixes - the release is focussed on the new features around licensing and subscription for PaperCut MF described above.

Other notes

• See PaperCut MF 24.0.1 known issues for any open known issues.
• A DB upgrade does occur when upgrading to this version.
• There is no version 24.0.1 release for PaperCut NG at this time. This release enables PaperCut MF subscription functionality only, and it does not contain fixes, features or security updates. As a result this release does not apply to the PaperCut NG product. When there are fixes or features which apply to PaperCut NG and PaperCut MF, there will be a corresponding PaperCut NG and PaperCut MF release.