Knowledgebase
Knowledgebase : PaperCut > Users
As of PaperCut 13.1, Users may have up to two card/ID numbers associated with their account from within the PaperCut Admin Interface. By default when a swipe card is used and self-association is enabled the number read from the card is created in t...
Adding a large number of users on a Windows domain PaperCut uses the standard Windows user accounts - either the domain accounts, Active Directory user list, or in the case of a peer-to-peer network, the local user login accounts. PaperCut will autom...
EXAMPLE .TSV (TAB SEPARATED VALUES) FILES FOR THE BATCH-USER IMPORT/UPDATE TOOLS. IMPORTANT NOTE: There are two very separate methods of bulk updating/importing users: * users are managed by a sync source like ACTIVE DIRECTORY, LDAP - these are ‘Stand...
The User List in PaperCut NG and PaperCut MF is effectively a "mirror" of the underlying server or domain user list. Any new users _added_ to the domain will subsequently appear within the application, either at the point of next user and group synchroniz...
In PaperCut NG/MF, a refund can be provided to users in two ways: * Using Refund Management System * Refund feature If you are a student or a PaperCut end user we do have a specific article covering how to request a refund, it’s available here [http...
Under certain, rare circumstances a customer may wish to ignore a username. A better option in most cases for restricting the users imported into PaperCut is to use a Group or Organizational Unit (OU) in your directory source as described here: User and G...
Internal users are users that are defined in the PaperCut system outside of the network user directory source (e.g. Active Directory, LDAP, etc.). PaperCut also has the ability to define internal user groups - again these are groups internal to the PaperC...
THE PRINTER JAMMED AND ATE YOUR JOB AND NOW YOU’D LIKE TO GET YOUR MONEY BACK! You expected your print job to come out of the printer, but nothing came out. To add insult to injury, you’ve had the charge deducted from your PaperCut balance. You’re here f...
IMPORTING A SUBSET OF DOMAIN USERS QUESTION: I WISH TO RUN PAPERCUT IN A LARGE UNIVERSITY ENVIRONMENT BUT ONLY WISH TO TRACK PRINTING AND/OR IMPLEMENT PRINT QUOTAS ON A SUBSET OF USERS WITHIN THE UNIVERSITY? HOW SHOULD I HANDLE THIS IN PAPERCUT? Pape...
In PaperCut a unique card/identity number can be associated with each user. This number may represent student or employee numbers and can assist in searching for a particular user using the quick find. (Do not confuse this number with top-up/pre-paid card...
Multiple network domains are common on larger networks, or special environments such as schools where there is a need to partition the network for security reasons. A common example is: * A secure domain for staff users. * A domain for student accoun...
In PaperCut a unique card/identity number can be associated with each user. This number may represent student or employee numbers and can assist in searching for a particular user using the quick find. (Do not confuse this number with top-up/pre-paid card...
USING YOUR EMAIL ADDRESS TO LOG INTO THE PAPERCUT INTERFACES It’s a common expectation now that users want to log in to their systems using their email address. PaperCut allows users to use their email address as an alternative method to log in (i.e. us...
Larger sites can have an enormous number of groups, for example, one PaperCut site has over 250,000 groups! When there are so many groups, the PaperCut window for choosing which groups to add to PaperCut can take a very long time to retrieve the informati...
As of PaperCut 13.1, users may have up to two card/ID numbers associated with their account. Prior to this, users could only have a single card/ID number. The solution below is suiteable for sites requiring more than two card/ID numbers. Sites running ...
PaperCut uses the username as the primary user identifier. In effect it’s the _primary key_ in the database. Hence PaperCut treats a renamed Active Directory user account as a brand new account. It’s equivalent to deleting the old account and adding a new...
WHAT IS THE DIFFERENCE BETWEEN A RESTRICTED USER AND AN UNRESTRICTED USER? Users who are unrestricted will be able to accumulate a negative balance, e.g. their balance can go below zero, or if they have an overdraft, they can go beyond that. By default...
From 14.2, Administrators have the option of auto-generating Card IDs when sync'ing user information, as detailed on the Card/Identity Numbers Sync [http://www.apms.com.hk/product/papercut-ng/manual/ch-sys-mgmt-user-group-sync.html#ch-sys-mgmt-user-imp-ca...
Summary of options for Guest user management I occasionally have guest users come and use my network and I'd like to offer them printing access if possible. Can you give me an overview of the various options I can use to manage these "guest" users? ...
Quick links to the relevant instructions of the article: * Windows walkthrough video * Windows step by step instructions * Mac/Linux instructions WHAT ARE TOP-UP/PRE-PAID CARDS? PaperCut NG/MF uses the concept of TOP-UP CARDS or PRE-PAID CARDS to...
TRIALLING PAPERCUT USING A SUBSET OF ALL USERS There are a few options available for limiting the trial to a subset of users: * Probably the most convenient way would be to import all users into PaperCut as 'unrestricted' users. This means that when t...