Knowledgebase
Knowledgebase : PaperCut > Printers
PaperCut is an end-user tracking and charging system as opposed to a meter collection and device billing system. Hence our objective is to track usage of MFPs and printers by users. When comparing the copier logs, device meter/billing reports with the Pap...
A common query we receive is what measures can be taken to prevent users from bypassing PaperCut NG and PaperCut MF. In such situations, users allow themselves to print for free by connecting to printers directly from their workstation or laptop. These ar...
PaperCut is a vendor neutral print control/tracking solution. This means you are not locked into any particular type of hardware or manufacturer. For the purposes of tracking print jobs, PaperCut works with the majority of modern print devices including t...
_“Help! I’m trying to add some of my new printers to my macOS server andPaperCut NG/MF is not seeing them! What’s wrong?”_ If you’re running a current version of PaperCut NG/MF, all you need to do is make sure that you have the printers added at the OS l...
Print job COLOR DETECTION refers to a process where a different print job cost is charged based on the use of color. Most organizations charge/account more for color jobs because of: * Lease agreements - most leased devices have different “click costs”...
IS THERE A WAY IN PAPERCUT TO AMALGAMATE PRINTER QUEUES? WE HAVE MULTIPLE QUEUES FOR THE SAME PRINTERS. THIS IS PARTLY TO SPLIT THE LOAD BETWEEN SERVERS AND ALSO TO ACT AS BACKUP QUEUES. This is a complex area! Organization's with large networks m...
Yes. Local desktop printers such as USB printers directly connected to a workstation can be tracked by PaperCut. To do so you simply need to install the PaperCut Direct Print Monitor [https://www.apms.com.hk/product/ng-mf/manual/common/topics/direct-print...
The following knowledge base articles describe different approaches to configuring printers on workstations. The materials are technical and are intended for use by network/system administrators. This article is written for PaperCut NG/MF versions prior ...
PaperCut software is designed to be installed _ON TOP OF_ your existing site printing environment. Printing devices should ALREADY be working and users should be able to print to server print queues from their Linux, Macintosh or Windows workstations prio...
I’D LIKE TO REMOVE AROUND 2,400 PRINTERS FROM THE DATABASE (THAT WERE ADDED BEFORE I DISCOVERED THE “IGNORE PRINTERS” OPTION, AND WAS WONDERING IF THERE IS A WAY I CAN WRITE OR GET A SCRIPT TO DELETE THEM? 1. The first option is of course, manual hard la...
NOTE: This functionality is available in PaperCut 16.4+. PaperCut allows you to prevent the release of jobs to printers that are in error from the following Release Stations: * Web-based release stations--enabled with the RELEASE-STATION.BLOCK-WEB-R...
Most information about the PaperCut Global Print driver can be found in this section of the manual [https://www.apms.com.hk/product/ng-mf/manual/common/applicationserver/topics/find-me-global-print-driver.html] . This FAQ page is curated by the PaperCut S...
This article covers common questions about Web Print [https://www.apms.com.hk/product/ng-mf/manual/applicationserver/topics/mobile-print.html]. Also check out the section in the manual on Web Print [https://www.apms.com.hk/product/ng-mf/manual/application...
IS IT POSSIBLE TO CHANGE WATERMARKING BASED ON SITUATIONS/CONDITIONS? Yes. This is possible using the print scripting [https://www.apms.com.hk/product/ng-mf/manual/common/topics/script.html] feature. A script can set, change or turn off watermarking base...
CONTROLLING PRINTER ACCESS BASED ON TIME Controlling access to printers based on time can be useful in a number of circumstances. Since PaperCut 10.1 the simplest way to achieve this is with the Advanced Scripting feature [https://www.apms.com.hk/product...
The printer configuration information on Mac OS X is stored in the directory: /etc/cups This is a “hidden” system directory storing the CUPS configuration. Recursively copying this directory from one system to another will duplicate the printer configura...
When hold/release has been enabled for a given print queue, the typical behaviour observed is very much as you'd expect; at the operating system level, the print queue will appear to contain all print jobs that have been printed to that queue which have y...
Dealing with locally attached printers Setting up Remote Desktop Printers Important: PaperCut now supports locally attached printers by installing a small monitoring component, called the Print Provider on the desktop system - this component provide...
PaperCut supports validation of page count analysis using the SNMP counters on a printer. More information about this can be found in the manual: Validating Page Counts [https://www.apms.com.hk/product/ng-mf/manual/applicationserver/topics/printer-hwcheck...
Yes, this is supported via _Advanced Scripting_ in version 10.1+. Check out some of the best practice recipes for different types of redirection strategies such as: * Directing large jobs through to high-volume printers * Least cost routing There a...
WANT TO ENABLE OR DISABLE ALL OF YOUR PRINTERS AT ONCE ON MAC/LINUX? When installing PaperCut on Mac or Linux, you’ll need to run the Control Printer Monitoring.command [https://support.apposite.com.hk/Knowledgebase/Article/View/adding-a-new-printer-on-a...
PaperCut NG/MF now offer simple to use solutions that assist with the deployment and management of print queues. The first such feature was released in PaperCut NG/MF v19.1 [https://www.apms.com.hk/product/print-deploy/manual/home-print-deploy.html] as Pr...
When using Find-Me printing you may encounter the following error on Windows servers: ERROR: Failed to redirect job to printer (StartDocPrinter). JobId: 125, Datatype: NT EMF 1.008, Printer: \\printserver\itcopier - The specified datatype is invalid. (E...
PaperCut makes sure to routinely query a printer or copier to determine its toner levels. The frequency of this can be modified to a degree. A toner level update is requested: * When a print job completes, if the last update has not been performed in ...
PaperCut has a wide range of supported printers [https://support.apposite.com.hk/Knowledgebase/Article/View/supported-printers], ranging from entry level 6ppm inkjets to 100+ enterprise photocopiers. We also support many Plotters and Wide-Format printers ...
HOW DO I IGNORE, DELETE OR ‘EXCLUDE’ A PRINTER? By default, PaperCut is designed to automatically monitor all printers on the system/server. _Deleting_ the printer via the admin web interface will not stop monitoring - the printer will just reappear next...
HOW DO I IGNORE/DELETE A PRINTER FROM PAPERCUT? By default, PaperCut is designed to automatically monitor all printers on the system/server. _Deleting_ the printer via the admin web interface will not stop monitoring - the printer will just reappear nex...
WHY SHOULD DATA SENT TO PRINTERS BE COMPRESSED? Computers describe print jobs to printers using Page description language (PDL). Some examples you are probably familiar with of such PDLs are XPS, POSTSCRIPT and PCL. While these languages do a great job a...
This page discusses any known or current issues with PaperCut's print archiving, content capture, and print job viewing feature. The status of PaperCut core features as well as known issues with the 3rd party viewer software such as Ghost Trap [1] and ...
PaperCut NG/MF now offer simple to use solutions that assist with the deployment and management of print queues. The first such feature was released in PaperCut NG/MF v19.1 [https://www.apms.com.hk/product/print-deploy/manual/home-print-deploy.html] as Pr...
EASIER METHODS TO DEPLOY PRINTERS Note that this article is showing its age somewhat - while the technique here still works, we’ve come a long way in helping customers ‘get their printers installed’ with other methods too: * Mobility print [https://ww...
PaperCut MF and NG have the ability to detect whether printers are in an error state, like if there is a paper jam for example. When set-up correctly, PaperCut can leverage this information in several different ways: * Real-time status reporting on th...
DOES PAPERCUT SUPPORT WIDE FORMAT PRINTERS INCLUDING PLOTTERS? Yes. PaperCut Supports a very wide array of printer models, makes and formats. PaperCut is activly used in the professional markets such as graphic design, engineering and education organiza...
PaperCut Printer Load Balancing Requirements The ability to redirect print jobs from one print queue to another is limited by several factors. Firstly, the destination printer must be able to handle the rendered print job. This means that the source...
PaperCut tracks the error status of a printer. This printer error state is used by PaperCut for various features such as: * Error notification emails to administrators. * Decide which destination printer to use for a virtual printer in a load-ba...
This feature scans each page of a document for traces of color. The grayscale discount is applied to any grayscale pages, and other pages are charged at the printer's standard rate. See Chapter 7 [http://www.papercut.com/products/ng/manual/ch-printer-mgmt...
There are two ways of selecting grayscale when printing to the PaperCut Global Driver from Adobe Reader. The method in the top screen shot sets grayscale. This is the PRINT IN GRAYSCALE (BLACK AND WHITE) checkbox in the main print dialog. “” The method...
I’M PURCHASING A NEW PRINTER. HOW CAN I CHECK ITS COMPATIBILITY WITH PAPERCUT? PaperCut Supports the vast majority of printers. Most network-style printers support either or both of the two popular printer language standards, PCL and Postscript. Some low...
Below is an example of a PaperCut script [https://www.apms.com.hk/product/ng-mf/manual/common/topics/script.html] that controls printer access based on the time of day and the day of the week. (It is a screen capture so it cannot be copied and pasted into...
CAN JOBS INSTIGATED BY THE RIP BE TRACKED BY PAPERCUT? Some RIPs have the ability to re-send, proof, or edit jobs directly on the RIP. These jobs, because they don't pass via the server will not be tracked by PaperCut. There are two options depending on...
I AM PLANNING TO PURCHASE A PRINTER OF MODEL ABC AND WOULD LIKE TO CONFIRM THAT IT WORKS WITH PAPERCUT PRIOR TO PURCHASE. HOW CAN I DO THIS? Because there are so many printer/driver/OS combination out there on the market, and that model numbers change fr...
As the administrator of your printing environment you already know how expensive color printing is. Are you interested in saving money on color toner? Here are a few different ways to encourage people to print smarter and lower your costs both with and wi...
WHAT IS 3-TIERED BILLING OR COLOR COVERAGE? N-tiered billing or color coverage are terms used where the cost of a print job varies depending on the amount of color toner used. Some MFD copier manufactures offer this as an option in their device "click c...
The toner levels visible in the Dashboards are displayed in different colors based on the toner levels thresholds defined in PaperCut. By default, they are displayed in red when the toner level is equal or less than 10%. They are displayed in yellow, if ...
Using a Fiery [http://w3.efi.com/Fiery] in a digital print press environment provides enhanced image and color quality along with productivity benefits. Managing production print with PaperCut allows Fiery customers to allocate cost with Fiery tracking an...
TRACKING PHOTOCOPIERS TRACKING PRINTING TO A PHOTOCOPIER PaperCut can track printing to photocopiers in the same way as it does for regular printers. Printing is simply intercepted at the copier's print queue before it reaches the copier. In essence ...
PaperCut Ng/MF is not able to detect different tray selections (unless they are loaded with different paper sizes). At a technical level this is very difficult as each driver implements tray selection using different methods - there isn’t one standard. We...
MY PRINTER IS LISTED ON MY SERVER. WHY CAN’T I ADD MY PRINTER TO PAPERCUT? PaperCut can track printing on almost any standard printer setup under Windows - that is printers listed under Start→Settings→Printers on the server where PaperCut is installed. I...
The printer location, shown in the PaperCut Administration Console, is field that is pulled from the printers' location setting found in Devices and Printers. This field is used to distinguish and isolate printers through the search function on the ...
VIRTUAL QUEUE ISSUES PRINT JOB OPTIONS ARE IGNORED ON VIRTUAL PRINT QUEUES When you choose to print multiple copies, duplex or other options on a print job sent to a virtual queue, the print job might print without these options, i.e. single copy, si...
When installing PaperCut on Mac or Linux, you'll need to run the Control Printer Monitoring.command [http://support.apposite.com.hk/Knowledgebase/Article/View/145/0/adding-a-new-printer-on-a-mac] (Mac) or configure-cups [http://www.apms.com.hk/product/pap...
SUPPORTED PRINT LANGUAGES The Watermarking feature in PaperCut NG/MF generally works with standard print languages such as PostScript, PCL5, and PCL6. However, there are a few rare cases where watermarking doesn’t work as intended even when using one of ...
I AM CONSIDERING SETTING UP PAPERCUT OVER A WAN NETWORK. ONE SITE WILL HOST THE PRIMARY SERVER AND REMOTE SITES WILL HOST A LOCAL PRINT SERVER REPORTING BACK TO THE PRIMARY SERVER. WHAT ARE THE TECHNICAL CONSIDERATIONS? OPTION 1) DEPLOY A PAPERCUT SITE S...
I have a network printer (printer with a network card). How do I set this up to work with PaperCut? We recommend network printers for use with PaperCut. This includes printers supporting Ethernet connection methods such as “JetDirect” and “Standard TCP/I...