Knowledgebase
Knowledgebase : PaperCut > Configuration
PaperCut has a number of supported methods for configuring PaperCut programmatically. These include using the server-command [http://www.apms.com.hk/product/papercut-ng/manual/common/topics/tools.html] tool from the PaperCut Application Server, or calling...
Printing large batches of print jobs is common in many organizations. Examples include: * Mail-merged newsletters * Batch invoices and mail-outs * Student reports during end-of-semester reporting time. Many of these batch printing applications wor...
_“Help! We need to change the IP address and/or Hostname of our PaperCut server. How can we do this while ensuring minimal disruption for our users?_” Changing the hostname or IP address of your PaperCut server is considered a high-impact task and should...
In Engineering, Architecture and Graphic Design offices, it is common to use more expensive (premium) print materials such as Mylar Film, Architecture grade paper, and gloss photo paper. PaperCut [https://www.apms.com.hk/en/] offers a _Charge Rates [https...
This KB article covers common issues/questions about PaperCut Site Servers [https://www.apms.com.hk/product/ng-mf/manual/common/topics/site-server.html]. ------------------------- _Uh-oh. It looks like there’s significant overlap between this Knowledge ...
When your organization needs access to PaperCut from within your intranet site, v14.3 enables inline frame (iframe) placement. PaperCut web pages can be embedded using iframes [https://www.w3schools.com/html/html_iframe.asp]. Link to admin, user or repor...
_“Our organization is concerned about maintaining our users’ privacy, and we need to find a way to hide document names from other users or administrators. Is there a way to do this?”_ Prior to Windows server 2012, it was extremely easy to see what everyo...
_HP JetDirect Socket_ describes the process in which the printer is connected to the server/system. A JetDirect Socket means that the server communicates with the printer via a standard TCP socket connection over the network. This method of connection ...
IMPORTANT: This is an _unofficial_ hack and may not continue to work in the future! Some organizations use a GPO (Group Policy) to hide the system tray in Windows, this can cause issues when their PaperCut users close the balance window of the PaperCut ...
Since 15.3 there have been steady improvements in optimising how PaperCut handles Shared Account requests. This article is designed to be of a reasonably high level and help avoid any need to redesign after deployment. When deploying a large volume of S...
"_What if our organization wants to roll out Mobility Print for multiple print servers?_" There are several ways that PaperCut and Mobility Print can be structured to serve extremely large environments. Below, we've included details on several possible ...
_“We’ve heard about the PaperCut Global Print Driver and want to know the best way to install it to ensure support for 32-bit and 64-bit systems. How can we do this?”_ The PaperCut Global Print Driver [https://www.apms.com.hk/product/ng-mf/manual/applica...
Find Me printing [http://www.apms.com.hk/en/tour/find-me-printing/] solves the problem of finding the closest printer from a long list of available printers. It is a roaming print service that allows print jobs to find users based on their physical locati...
With more and more Windows RT devices being used in organizations, customers are taking advantage of new and innovative tools. As a result, PaperCut technical support is fielding a few questions from customers about how to print with Windows RT and how to...
You may have duplicate print queues for different print server operating systems, and wish to be able to release print jobs from both queues at a single device. Perhaps because you have setup Mac and Windows print servers to support multiple client operat...
WHAT IS A TYPE 4 DRIVER? Type 4 drivers were introduced by Microsoft with Windows Server 2012 and were intended to replace the default drivers bundled with the Windows operating system. Unfortunately, there are a few issues customers have reported when u...
_“Help! I’m a PaperCut administrator and we’ve had reports of users’s jobs not printing, or printing but not charged to the correct account If we look in the job log or application log we see usernames listed that are clearly the names of Windows workstat...
In PaperCut Email to Print module, digital signature wrapping of a message confuses the program parser used to extract attachments. If the message is sent with the attachments signed SEPARATELY to the message, Papercut handles the attachment with no pro...
UNEXPECTED DELETION OF JOBS FROM PRINT QUEUES - DRIVER ISOLATION MODE IN WINDOWS SERVER 2008 R2 AND WINDOWS 7 As more organizations move towards Windows Server 2008 R2, a recurring problem has presented itself in which jobs will disappear from the pri...
On Windows, Mac, and Linux, PaperCut NG and PaperCut MF comes bundled with a specific version of Java that only the application will utilize. Each component of the software which can be installed or copied to a location other than the primary APPLICATION ...
The PaperCut User Client has the ability to remember your identity when using an Unauthenticated Computer such as a Laptop or Workgroup machine. This makes it quick and easy to see your balance. If however there are multiple users for the machine, you ma...