Knowledgebase
Knowledgebase : PaperCut > Architecture
We have pooled our security knowledge and lessons learnt over the past two decades to bring you a new white paper: Securing your Print System [https://support.apposite.com.hk/Knowledgebase/Article/View/papercut-security-whitepaper]. This paper provides pr...
In version 16.2 of PaperCut NG and PaperCut MF, we introduced the ability to run multiple Web Print servers at the same time, improving throughput for Web Print jobs, as well as increasing resiliency. Our user manual [https://www.apms.com.hk/product/ng-mf...
FOREWORD The coveted 99% uptime is strived for by more and more organizations throughout their business. This doesn’t stop at printing. Organizations large and small want to know that their Print Management solution and broader printing infrastructure is...
OVERVIEW Microsoft introduced Branch Office Direct Printing (BODP) for Windows Server 2012 and Windows 8 desktops to support workstations printing directly to the destination printer or MFD, therefore bypassing the print server the queue was originally h...
Did you know the majority of PaperCut MF and PaperCut NG is written in Java as the underlying programming language? On Windows, macOS, and Linux, PaperCut MF and NG come bundled with a specific version of Java that only the application will utilise. Each...
WHEN TRYING TO MODIFY MY CLUSTER I RECEIVE THE FOLLOWING ERROR “THE CLUSTER RESOURCE DEPENDENCY CANNOT BE FOUND” OR ERROR CODE: 0×8007138A The PaperCut Print Provider requires the Windows Print Spooler to be in the same Service and Applications Group and...
WHAT IS THE MAXIMUM NUMBER OF USERS PAPERCUT CAN REASONABLY SUPPORT? This is a difficult question to answer because it depends on a variety of factors like the speed of the hardware and the amount of printing volume performed by each user. Hardware is al...
DOES PAPERCUT HAVE A PRINT SECURITY BEST PRACTICE CHECKLIST? Absolutely! We have pooled our knowledge and created a comprehensive Print Security whitepaper that will help you not only make the most of PaperCut’s security features, but also help you secur...
This KB article covers common issues/questions about PaperCut Site Servers [https://www.apms.com.hk/product/ng-mf/manual/common/topics/site-server.html]. ------------------------- _Uh-oh. It looks like there’s significant overlap between this Knowledge ...
WHY LOAD BALANCE YOUR MOBILITY PRINT SETUP? A network load balancer helps to effectively spread the load of incoming requests across multiple servers sitting behind the load balancer. This provides two effective benefits when applied: * This allows in...
_“Help! All our outbound network traffic is funnelled through proxy, and we’re having trouble setting up some features. What do we need to know, and how can we configure PaperCut NG/MF to work with our proxy?”_ WHEN SHOULD YOU CONFIGURE PAPERCUT NG/MF TO...
PaperCut NG and PaperCut MF share a common database schema. Organizations running PaperCut on an external database system such as Microsoft SQL Server, PostgreSQL, or Oracle may find the following schema diagrams useful when designing custom SQL queries a...
IMPORTANT: PAPERCUT’S DEFAULT DATABASE SETTINGS ARE SUITABLE FOR CUSTOMERS OF ALL SIZES. TUNING THESE SETTINGS IS NOT TYPICALLY REQUIRED. IF YOU ARE EXPERIENCE DATABASE CONNECTION ISSUES, PLEASE CONTACT SUPPORT BEFORE EXPERIMENTING WITH THESE SETTINGS. ...
PaperCut monitors printing by watching the jobs pass via a print queue. It needs to intercept the print jobs between the workstation and the printer so that it can perform analysis and control jobs for various reasons (e.g. delete it if the user doesn’t h...
Does PaperCut run on Windows Server 2008? Yes. Any PaperCut release from version 8 onwards has been designed for Windows Server 2008. Versions prior version 8 (i.e. version 7) have not been specifically designed for 2008, but we have had no reports o...
Yes. Any PaperCut release from version 8 onwards has been designed for Windows Server 2008. Versions prior to version 8 (e.g. version 7) have not been specifically designed for 2008, but we have had no reports of problems. Organizations requiring offic...
Yes. Any PaperCut release from version 12.4 onwards has been designed for Windows Server 2012. Versions prior version 12.4 (i.e. version 11.5) have not been specifically designed for 2012, but we have had no reports of problems. Organizations requir...
Yes. PaperCut will work fine and is fully supported on VMs such as VMware, EX Server, Microsoft Virtual Server, Hyper-V, VirtualBox, Xen, KVM, Parallels, and QEMU. We do have many large customers now running PaperCut in virtualized environments (on Window...
Customers using our Email to Print feature with a Microsoft Exchange Server report that they will get emails bounced back stating "Your Email to Print job was received, but the printer's email address was not recognized. Please check the email and try aga...
I WOULD LIKE TO CONFIGURE A FIREWALL ON THE SERVER. WHAT PORTS DOES PAPERCUT USE? The main network TCP ports used by PaperCut are: * 9191 for HTTP connections * 9192 for secure HTTP/SSL connection * 9193 for device RPC (only used for embedded copi...
When people talk about High Availability (HA) they are usually referring to the ability to use a computing service without noticeable interruption. HA generally provides a significant increase in the end-to-end availability of system functionality when co...
A few customers have asked “how does PaperCut track printing [https://www.apms.com.hk/en/]”? This knowledge base article gives a quick overview of the process and explains what’s happening behind the scenes. * A user at a workstation selects _Print…_ f...
PAPERCUT INTEGRATED WITH EPIC: HOW TO USE PAPERCUT IN AN EPIC ENVIRONMENT PRINTING WITH EPIC While the capabilities of Epic as an EMR are well known, the printing capabilities are not widely understood. Here’s a brief look at how printing works with Ep...
Installing PaperCut in a heterogeneous environment PaperCut NG is designed to work in a mixed Operating System environment has is currently in use in sites running combinations of: desktops running platforms ranging from Windows, Mac, Linux and Un...
INSTALLING PAPERCUT INTO A CITRIX ENVIRONMENT There are several different ways in which printers can be configured in a Xen App/Xen Desktop Environment. The most common configurations include the following: * CLIENT PRINTERS: This maps the printers fr...
Since 15.3 there have been steady improvements in optimising how PaperCut handles Shared Account requests. This article is designed to be of a reasonably high level and help avoid any need to redesign after deployment. When deploying a large volume of S...
Professional Service industries such as Legal, Accounting or Architecture, rely on PaperCut’s ability to charge jobs to matter, fund, cost or client codes (in PaperCut terms, we call these shared accounts [https://www.apms.com.hk/product/ng-mf/manual/appl...
PaperCut support is seeing more and more requests around the ability for people to move around multiple PaperCut implemented sites without having to install multiple User Clients. There are a few ways you can configure the PaperCut Client to connect to mu...
Customers using our Email to Print feature in conjunction with an Exchange Server and Microsoft Office 365 sometimes report email delivery failures on known email addresses. THIS IS AN AUTHENTICATION ISSUE. Office 365 modifies our email address header i...
Administrators building a print network to support cross platform printing have long relied on the Windows LPD Services as a convenient way to get print jobs onto a Windows Print Server from a variety of clients. Historically, this service was provided by...
WILL PAPERCUT MF AND PAPERCUT NG RUN ON 64-BIT OPERATING SYSTEMS? Yes! In fact, as of March 31st, 2018, PaperCut MF and PaperCut NG server components are no longer supported for 32-bit operating systems. Furthermore, workstation components are no longer ...
CAN I RUN PAPERCUT ON MULTIPLE SERVERS? LICENSING CONSIDERATIONS: PaperCut can be installed on as many servers as required within a single domain within a single physical site. As a company we have decided against _per server_ licenses as this app...
PaperCut on Windows Server 2003 Does PaperCut run on Windows 2003? PaperCut version 4.1 onwards is fully compatible with Windows 2003 including various Active Directory setups. It is our recommendation that sites moving their server over to Windows ...
PAPERCUT ON WINDOWS SERVER 2003 OR WINDOWS 2008 DOES PAPERCUT RUN ON WINDOWS 2003/2008? We always recommend running the latest version of PaperCut. Our development team tests PaperCut with all Microsoft operating systems in advance of public releas...
What options does PaperCut provide to run on AIX/HPUX/Solaris? _(also applies to other systems like AS400, iSeries, etc.)_ PaperCut will run on Linux out of the box and this is a standard supported platform. Other UNIX systems are however less popular a...
Before installing PaperCut, Sys Admins often want to know what type of hardware they need to run a quick and responsive system in their specific environments. That’s quite a hard question to answer, but hopefully, these guidelines provide an answer that m...
This knowledge base article contains various technical specification information (summary form) about the PaperCut print management software. SCALABILITY: * Suitable for networks of 5 to 500,000+ users ARCHITECTURE: * Single server or multi-serve...
Print Archiving provides a series of benefits over standard network printing but can be seen as a security breach if not fully understood. This Knowledge base will be covering a few topics on what additions PaperCut can add. COMPLIANCE AND GOVERNANCE Mo...
WHAT IS IT? Network load balancing is the ability to split incoming traffic, for a particular service, across multiple backend servers. A common example of this is a web server farm, where users will connect to a website and their requests are spread acr...
WHAT IS PRIVATE CLOUD? A Private Cloud [http://en.wikipedia.org/wiki/Cloud_computing#Private_cloud] deployment isolates applications and data from others, reducing potential cloud security risks. Applications hosted in a private cloud allow only users/de...
Running PaperCut on a peer-to-peer or home network Warning: This is an outdated KB and needs review! I have a small peer-to-peer network (no domain server). How do I setup PaperCut? PaperCut Quota and PaperCut NG will run fine on a Peer to Peer net...
With more and more Windows RT devices being used in organizations, customers are taking advantage of new and innovative tools. As a result, PaperCut technical support is fielding a few questions from customers about how to print with Windows RT and how to...
PaperCut works well on Microsoft Terminal Server (2000, 2003, 2008+, 2008 R2, and 2012) and CITRIX servers and a number of organizations are successfully using it to manage their printing and quotas. As a general rule, we recommend deploying PaperCut serv...
_“HELP! I’m a PaperCut system administrator and our Site Server is unavailable! What could be wrong?”_ Site Servers are great, because even if your main Application Server goes offline your regional offices can carry on printing….. BUT, what do you do if...
Looking for a way to track print jobs in a DIRECT PRINTING ENVIRONMENT where print queues are NOT hosted on a print server? Great, because we've got you covered. PaperCut v16.0 introduces PaperCut Direct Printing, a solution which also has many of the s...
_This article was kindly contributed by GEN Architects, Inc. The development team would like to thank CJ for his contribution and hope the information is of assistance to other Apple Mac users._ We are 10-person architectural firm and were looking f...
By default PaperCut can use SQL authentication by configuring the database username and password in the PaperCut server.properties file. This is discussed in the manual here [https://www.apms.com.hk/product/ng-mf/manual/common/topics/ext-db-upsizing.html]...
The internal Derby database that comes as standard with PaperCut is stable, scalable, self-maintaining and provides efficient performance. For this reason most organizations do not need to run PaperCut on an external database system. That being said, ther...
PaperCut makes use of directory servers such as Active Directory, eDirectory, Open Directory and other LDAP and similar systems to retrieve information about users and groups. This enables single entry of your user and group information and efficient re-u...
On Windows, Mac, and Linux, PaperCut NG and PaperCut MF comes bundled with a specific version of Java that only the application will utilize. Each component of the software which can be installed or copied to a location other than the primary APPLICATION ...
I AM CONSIDERING SETTING UP PAPERCUT OVER A WAN NETWORK. ONE SITE WILL HOST THE PRIMARY SERVER AND REMOTE SITES WILL HOST A LOCAL PRINT SERVER REPORTING BACK TO THE PRIMARY SERVER. WHAT ARE THE TECHNICAL CONSIDERATIONS? OPTION 1) DEPLOY A PAPERCUT SITE S...