Knowledgebase
Knowledgebase : PaperCut > Administration > Windows
When creating a connection to a Find Me shared printer which uses the PaperCut Global postScript driver, a "Do you trust this printer?" message is displayed. This will occur when PaperCut has not been added as a Trusted Publisher to the certificate store ...
The client software is not a separate download but is included by default in the server installation. If you work or study at an organization and you need the PaperCut client installed, have a chat with your IT or Administration department and they’ll be ...
Sounds simple until you try ;) There does not appear to be a way to filter the Windows Event Log by IP address using the FILTER tab (the GUI options). Rather, you must use the XML tab and write your own query. On the XML tab, first enable the option EDI...
WHY USE THE NUL PORT? It can be extremely useful to have a print queue which, rather than printing itself, forwards prints on to one of a number of other printers. Setting this up in PaperCut is a snap; create a new printer, mark it as a “virtual queue” ...
DOES PAPERCUT NG/MF RUN ON WINDOWS CORE EDITIONS? In short, yes, as of version 10.6, PaperCut NG/MF can be installed to Windows Server Core [http://technet.microsoft.com/en-us/library/cc753802%28WS.10%29.aspx] editions to provide a print management solut...
Windows Server 2000 is not supported on the latest releases of PaperCut, as outlined in our End of Life Policy [http://support.apposite.com.hk/Knowledgebase/Article/View/141/0/support-end-of-life-policy]. The most recent version to support Server 2000 is ...
With the release of Windows 10, there has been an increase in customers using Windows 10 Store Apps such as the Edge browser. Windows 10 Applications are those which can be obtained from the Windows Store, such as Microsoft Reader, the Edge browser, OneNo...
With more and more Windows RT devices being used in organizations, customers are taking advantage of new and innovative tools. As a result, PaperCut technical support is fielding a few questions from customers about how to print with Windows RT and how to...
WHAT IS A TYPE 4 DRIVER? Type 4 drivers were introduced by Microsoft with Windows Server 2012 and were intended to replace the default drivers bundled with the Windows operating system. Unfortunately, there are a few issues customers have reported when u...
Print drivers can cause failures in the Windows Print Spooler and PaperCut Print Provider services as well as applications when calling into print driver methods. If there is a dialog message stating “’Application Name’ has stopped working” or an expected...
UNEXPECTED DELETION OF JOBS FROM PRINT QUEUES - DRIVER ISOLATION MODE IN WINDOWS SERVER 2008 R2 AND WINDOWS 7 As more organizations move towards Windows Server 2008 R2, a recurring problem has presented itself in which jobs will disappear from the pri...
I HAVE RECENTLY UPGRADED MY SERVER. DO I ALSO NEED TO UPGRADE THE CLIENT SOFTWARE ON EACH WORKSTATION? If you’ve deployed the client software using the suggested method - the “zero-install” [https://www.apms.com.hk/product/ng-mf/manual/clienttool/topics/...
The Windows IPP service bypasses the standard Windows printing process and this can cause problems with the PaperCut user client print popups (e.g. account selection or authentication popups). The Windows IPP service runs in IIS and when it accepts jobs ...
Quite often our customers will want to use “start” in a batch file to start the PaperCut User Client or perhaps perform an Automated & Silent PaperCut Secondary Server installation [https://www.apms.com.hk/product/ng-mf/manual/common/topics/secondary.html...
You can sometimes come across this error if you’re trying to install the user client [https://www.apms.com.hk/product/ng-mf/manual/clienttool/topics/user-client-install-windows.html]. Specifically this is normally seen when trying to use one of the method...