How often does the Toner Level update?
Last modified on 11 August 2020 01:45 PM
PaperCut makes sure to routinely query a printer or copier to determine its toner levels. The frequency of this can be modified to a degree.
A toner level update is requested:
However, it is skipped if:
The default value for
In summary, while devices are in use the toner levels are updated every 4 hours. If a device has not been used for at least 4 hours its toner levels will be updated either overnight or when it is next used.
PaperCut uses SNMP to poll the print device, this is a very well known and well documented protocol. You can expect a query and response to only take a few KiloBytes (KB) of bandwidth every few hours. It’s what we like to call a drop in the ocean!
By default, the low toner notification message is sent each weekday at 10:30am.
If you would prefer to only be notified when new printers run low in toner, set the
More information is available in the manual here.
Some more ways on diagnosing SNMP issues is given in the KB article here