I AM SEEING THE FOLLOWING ERROR MESSAGE, WHAT DOES IT MEAN? Email to Print - Error while fetching mail - AUTHENTICATE failed. There are two places you would see this message in the PaperCut Admin console: * Under the Logs tab > Application Log tab ...

Customers using our Email to Print feature with a Microsoft Exchange Server report that they will get emails bounced back stating “Your Email to Print job was received, but the printer’s email address was not recognized. Please check the email and try aga...

This article discusses the troubleshooting steps when setting up PaperCut Email to Print with a Gmail account. For a broader troubleshooting discussion about PaperCut and email, have a look at our article Troubleshooting email issues with PaperCut NG/MF [...

This article concerns the Email to print feature when running Mac OSX. When using Mac OSX Mail while attempting to add attachments they are normally embedded into the body of the email as seen below. When using PaperCut’s email to print feature, the ema...