Knowledgebase: PaperCut > Printers
Virtual Queue Issues
Last modified on 11 June 2012 01:00 PM

Virtual Queue Issues

Print Job Options are Ignored on Virtual Print Queues

When you choose to print multiple copies, duplex or other options on a print job sent to a virtual queue, the print job might print without these options, i.e. single copy, single-sided etc.

This is a problem of Windows' own print data format, EMF, interfering with the operation of a virtual queue. The solution is to disable the "Enable Advanced Printing Features" option on the virtual queue as described here: Disabling Advanced Printing Features