Common LDAP Errors
Last modified on 13 August 2020 02:45 PM
LDAP can be used by PaperCut NG/MF for user authentication and for retrieving user and group lists as part of our synchronisation process. It’s the most common alternative to Microsoft’s Active Directory.
This article describes common LDAP errors and provides suggested solutions if you encounter them. This will be when running the PaperCut NG/MF User/Group synchronisation either as a live synchronisation or as a test synchronisation. When the synchronisation runs it should output the error in a newly created synchronisation window or alternatively you can view the same error in a more verbose log output within the
Error code 49 - Invalid Credentials
This error indicates that the
Possible causes for this error are:
Additionally when viewing this error either in the Synchronisation log output or viewing the error in the
In this example, you can see in the below table that the 52e value means Invalid Credentials. Below you can refer to other common data values and their meanings:
Error code 50 - Insufficient Access Rights
This error indicates that we can’t get Read Access with
For more information about PaperCut LDAP Synchronisations, see the following section of our manual.