New features:

• Added a new capability to printer scripting to create more complex user prompts containing multiple input form elements. Some of the input recipes have been extended to leverage this functionality, and it is possible to write your own recipes. Ideas include prompting users for multiple actions (including check boxes, radio boxes) and a reason on a single popup screen.
• Added information to the Dashboard to display important information about the organizations license. It displays when the user license limit has exceeded or when the premium support is about to expire.
• User login sessions to the admin and user interfaces will now time-out after a period of inactivity. The durations for these timeouts may be configured differently for admin and user login sessions.

Enhancements:

• Added support for extracting usernames from print spool files (e.g. PJL headers). This can be useful when tracking printing from Unix or host-based applications like SAP, Oracle Financials, JD Edwards, etc.
• When searching for accounts the account PIN/Code will also be searched in addition to the account name. This search is only enabled when the account pin/code is configured to be visible in the server options.
• During installation, the PaperCut Setup will now check if ports 9191 and 9192 are already in use, and if so will guide the user through resolving the issue.
• Now the shared account list (CSV) report displays the shared account code not just the sub account's code. It also displays the full account code.
• When running the invoice reports as scheduled reprots they will include the report summary page.
• Text entry can now be masked using a new advanced print script API (actions.client.promptForPassword), preventing shoulder-surfing.
• Added the color detection mode settings to the template printer, which allows setting a default detection mode for newly created printers.
• The print/copy/scan/fax breakdown reports will now include partially printed jobs (i.e. print jobs that were cancelled part way through printing).
• CSV/Excel reports now have balances formatted without currency symbols to make it easier to work with them in a spreadsheet.
• "Card number" will be displayed in the "User Printing - job type summary" CSV report.
• Added an advanced configuration option to specify the time gap to leave between print jobs when ordering print jobs when released from a hold/release queue.

Fixes:

• Fixed the issue with executive summary report graphs which did not always display the correct information when running PaperCut on SQL Server.
• Fixed the Printer Period comparison report, it did not report the correct information when a printer was deleted and re-added with the same name.
• Fixed an issue where CSV option was not selectable if a report other than the Executive summary was selected.
• Fixed a problem where user charge rates were not being applied to job costs when job attributes (color and duplex) are changed.
• Linux: Fixed potential Japanese font display issue on the user client tool on Ubuntu (and similar Linux distributions).
• Updated the Balance Info Gadget's icon to new PaperCut icon.
• Fixed an issue with executive summary report so that it displays Japanese, Chinese, Korean language characters in the report.
• Fixed a problem displaying user client notifications using Growl when the message contains non-ASCII characters.
• Fixed the Department/Office filters to work with "Printer Groups" information on "Executive Summary" report.
• Fixed the issue where a print job's total sheets were not updated after editing the job's total pages.
• Improved PayPal Payflow Link gateways to work with on customer who are setup on the new PayPal infrastructure.
• Top-up card wizard: Update the screenshot of the PaperCut admin to reflect the latest design.

Printer compatibility improvements:

• Improved page level color detection for recent Ricoh PCL6 drivers.
• Fixed page count, duplex and paper size for Ricoh PCL6 booklet mode and Sharp PCL6 pamphlet mode.
• Speed up processing of some large Acrobat files when printing to PostScript printers on Mac.
• Added page count support for Brother QL-580N.
• Allow watermarking to work on Kyocera-Mita KX printers. Previously no watermark was applied.
• Fixed watermarking and duplex/grayscale filters for Kyocera FS-C5015N KX.
• Fixed false detection of number of copies in some PostScript spool files.
• Fixed grayscale detection in OKI ES8431.
• Added page count, duplex, paper size and copies detection for FX DocuPrint M205 family of printers.
• Fixed page counting problems seen on Canon iPF 5100 for page sizes larger than 17 inches.
• Added page count support for Xerox Phaser 3100 GDI language.
• Fixed grayscale filter for Konica Minolta bizhub C353 family PCL6.
• Added watermarking for Canon iR 2525 PCL6.
• Added document level color detection for Ricoh Aficio C231N PS3.
• Improved grayscale and duplex detection for Canon LBP 8632 and other UFR-II printers on Mac.
• Added page size and duplex detection for Xerox Phaser 3100 GDI language.
• Fixed duplex filter for Ricoh MP 1350 PCL5.
• Added page count support for Ricoh gelsprinter series.

Copier / Device Integration:

• Kyocera Mita Onboard/Embedded (HyPAS)*:
  • Added single sign-on (SSO) support, that passes the logged-in username to other applications on the device.
  • Fixed screen layout and other issues (device was displaying "connecting to server") that could occur after a long period in sleep mode. (e.g. over weekends).
  • Improved enforcement of quotas when users attempt to login while other jobs are still running.
  • Fixed screen flickering issue.
  • Fixed bug around entry of card pin or account code via virtual keyboard.
  • Enabled LEDGER and LEGAL paper size.
  • Enabled card login while device is asleep. It may not work on all devices.
  • Extended character set enabled for passwords, E.g. including British Pound sign.
• Samsung Extensible Open Architecture (XOA)*:
  • Populate email from and to address for scan-to-email for A4 devices.
  • Only restricted users are now stopped from multiple login preventing cost overrun.
  • Added French language translations.
  • Fixed problem that cause the language override not to work properly for some languages.
• Sharp Onboard/Embedded (OSA): Fixed issue that could cause some Sharp copiers to not auto-logout a user under certain conditions.
• Toshiba Onboard/Embedded (e-BRIDGE Open Platform):
  • Improved display of account lists with very long account names. Account names will now be truncated to fit the screen.
  • Fixed problem that would sometimes cause the user's full name not to be passed to the MFP. This would result in their name not appearing in the From and To email addresses when scanning.
• Xerox Secure Access:
  • Improvements to handle Xerox devices that cannot have SNMPv2 and SNMPv3 enabled at the same time (e.g. Phaser 3635MFP, 4600, 4620).
  • Improved resilience when processing corrupted or invalid device usage logs.
• Xerox Network Accounting (JBA):
  • Improved resilience when processing corrupted or invalid device usage logs.

Devices marked with * require an installing an updated version of the embedded copier software.

Other Notes:

• This release does not contain a database upgrade.
• This is the last release that will be supported on Max OS X 10.4. This is as per our end of life policy.

New features:

• Added a new capability to printer scripting to create more complex user prompts containing multiple input form elements. Some of the input recipes have been extended to leverage this functionality, and it is possible to write your own recipes. Ideas include prompting users for multiple actions (including check boxes, radio boxes) and a reason on a single popup screen.
• Added information to the Dashboard to display important information about the organizations license. It displays when the user license limit has exceeded or when the premium support is about to expire.
• User login sessions to the admin and user interfaces will now time-out after a period of inactivity. The durations for these timeouts may be configured differently for admin and user login sessions.

Enhancements:

• Added support for extracting usernames from print spool files (e.g. PJL headers). This can be useful when tracking printing from Unix or host-based applications like SAP, Oracle Financials, JD Edwards, etc.
• During installation, the PaperCut Setup will now check if ports 9191 and 9192 are already in use, and if so will guide the user through resolving the issue.
• Now the shared account list (CSV) report displays the shared account code not just the sub account's code. It also displays the full account code.
• When running the invoice reports as scheduled reprots they will include the report summary page.
• Text entry can now be masked using a new advanced print script API (actions.client.promptForPassword), preventing shoulder-surfing.
• Added the color detection mode settings to the template printer, which allows setting a default detection mode for newly created printers.
• The print/copy/scan/fax breakdown reports will now include partially printed jobs (i.e. print jobs that were cancelled part way through printing).
• CSV/Excel reports now have balances formatted without currency symbols to make it easier to work with them in a spreadsheet.
• "Card number" will be displayed in the "User Printing - job type summary" CSV report.
• Added an advanced configuration option to specify the time gap to leave between print jobs when ordering print jobs when released from a hold/release queue.

Fixes:

• Fixed the issue with executive summary report graphs which did not always display the correct information when running PaperCut on SQL Server.
• Fixed the Printer Period comparison report, it did not report the correct information when a printer was deleted and re-added with the same name.
• Fixed an issue where CSV option was not selectable if a report other than the Executive summary was selected.
• Fixed a problem where user charge rates were not being applied to job costs when job attributes (color and duplex) are changed.
• Linux: Fixed potential Japanese font display issue on the user client tool on Ubuntu (and similar Linux distributions).
• Updated the Balance Info Gadget's icon to new PaperCut icon.
• Fixed an issue with executive summary report so that it displays Japanese, Chinese, Korean language characters in the report.
• Fixed a problem displaying user client notifications using Growl when the message contains non-ASCII characters.
• Fixed the Department/Office filters to work with "Printer Groups" information on "Executive Summary" report.
• Fixed the issue where a print job's total sheets were not updated after editing the job's total pages.
• Improved PayPal Payflow Link gateways to work with on customer who are setup on the new PayPal infrastructure.
• Top-up card wizard: Update the screenshot of the PaperCut admin to reflect the latest design.

Printer compatibility improvements:

• Improved page level color detection for recent Ricoh PCL6 drivers.
• Fixed page count, duplex and paper size for Ricoh PCL6 booklet mode and Sharp PCL6 pamphlet mode.
• Speed up processing of some large Acrobat files when printing to PostScript printers on Mac.
• Added page count support for Brother QL-580N.
• Allow watermarking to work on Kyocera-Mita KX printers. Previously no watermark was applied.
• Fixed watermarking and duplex/grayscale filters for Kyocera FS-C5015N KX.
• Fixed false detection of number of copies in some PostScript spool files.
• Fixed grayscale detection in OKI ES8431.
• Added page count, duplex, paper size and copies detection for FX DocuPrint M205 family of printers.
• Fixed page counting problems seen on Canon iPF 5100 for page sizes larger than 17 inches.
• Added page count support for Xerox Phaser 3100 GDI language.
• Fixed grayscale filter for Konica Minolta bizhub C353 family PCL6.
• Added watermarking for Canon iR 2525 PCL6.
• Added document level color detection for Ricoh Aficio C231N PS3.
• Improved grayscale and duplex detection for Canon LBP 8632 and other UFR-II printers on Mac.
• Added page size and duplex detection for Xerox Phaser 3100 GDI language.
• Fixed duplex filter for Ricoh MP 1350 PCL5.
• Added page count support for Ricoh gelsprinter series.

Other Notes:

• This release does not contain a database upgrade.
• This is the last release that will be supported on Max OS X 10.4. This is as per our end of life policy.

New features:

• The new executive summary report added in 12.0 now includes charts that show the number of pages each day and jobs by time of day.
• New printing notifications available for notifying before a job times out in a hold/release queue, and when a job has timed out in a hold/release queue.
• Administrators may now add custom (external) links to the navigation menu in the user web interface.

Enhancements:

• The uninstall wizard now displays a reminder to take a copy of any database backups if they are still required.
• Printer notification messages may now include just the printer's server or queue name (rather than only both at once).
• When redirecting print jobs on Windows (Find Me Printing or load balancing), the document "Owner" in the print queue is now preserved. This may aid administrators when troubleshooting.
• When performing a user/group sync and choosing to delete old users, the server.log file now indicates which users have been deleted.
• The "Filtered" column on the printer list now includes the number of active conversion filters.
• The Transaction and User List reports may now be filtered to special "[Internal Users]" group.
• Added an example for calling the web services API in PHP using Zend's XML-RPC library.
• Updated print script recipes for filtering emails printed using MS Outlook 2010.
• Major translation updates for Croatian and French. Significant translation updates for Danish, Polish and Spanish.
• Scalability improvements for large sites.
• Improved resilience to problems that can occur when the Windows print spooler service crashes.
• Improvements to debug logging in the Windows PaperCut Printer Port to help diagnosis of customer issues.

Fixes:

• Improvement to print job ordering when releasing a batch of print jobs that were submitted together (multiple jobs submitted in one second).
• Fixed problem seen on some Windows servers using the PaperCut port monitor and watermarking or performing color/duplex conversion.
• Fixed issue that could prevent tracking printers when installing on Mac OS 10.7.3 without first making manual permissions changes to CUPS files.
• Fixed some layout issues with the new Executive Summary report when displaying long printer names or using ad hoc filters.
• Fixed issue accessing the iPhone user web interface.
• Fixed issue with card authentication at release stations.
• When a printer script adjusts the page cost, the cost is no longer recalculated after a grayscale/duplex conversion (i.e. keep the cost set in the script).
• Fixed issue displaying some Turkish characters in PDF reports.
• Fixed a potential crash in the print provider service when performing page-level color detection on PostScript jobs.
• Fixed issue running the "Printer Configuration" report when a printer's configuration took up exactly one page.
• Fixed problems with redirecting of print jobs on non-English locale Windows systems when the option to hide document names in the windows spooler is enabled.
• Fixed issue using the "Users with no card/identity number assigned" filter to find users when using some external databases.
• Payment at release stations: fixed issue where the release station software might need to be restarted after having been unused for some time.
• The environmental impact most polluting/green reports are now sorted by total sheets instead of total pages.
• On Mac, PaperCut now automatically ignores more of the common service/daemon account names (rather than importing them as users).
• Removed unnecessary "totals" row from the "Group print/copy/scan/fax - breakdown"

Printer compatibility improvements:

• Added support for the Epson ESC/P-R print language (e.g. for Epson Stylus TX800).
• Added page-level color detection support for Brother proprietary drivers ("XL2BH" language).
• Improved analysis speed on large PostScript files created by Adobe Reader.
• Improved hardware page count checks for the Ricoh Aficio SP devices (e.g. 420DN, 480DN).
• Improved custom page size support for Sharp PCL6 drivers (e.g. MX-M753N).
• Improved page level color detection when printing from Adobe Reader on Ricoh Aficio PCL6 drivers (e.g. MPC 5501).
• Improved analysis for the Konica Minolta PCL6 driver (e.g. 36C-1).
• Fixed page count for Epson ACULASER duplex jobs (e.g. M4000N).
• Fixed color detection and grayscale conversion for Ricoh Aficio SP PCL6 drivers (e.g. C232SF).
• Fixed color detection for Sharp MX5000N PCL6 drivers.
• Fixed grayscale conversion for HP Color LaserJet PCL6 drivers (e.g. CP3525).
• Fixed watermarking for Dell PCL6 drivers (e.g. 3130n).
• Fixed grayscale detection for Adobe Reader documents on some Ricoh PostScript printers on Mac.

Copier / Device Integration:

• Added a new embedded/onboard copy, fax and scan tracking solution for Samsung devices via the Samsung eXtensible Open Architecture (XOA) platform. For more information see the Samsung MFD Integration tour page.
• Konica Minolta Onboard/Embedded (OpenAPI): Improved duplex mixed-color accounting.
• Kyocera Mita Onboard/Embedded (HyPAS):
  • New option to diplay an additional custom "use copier functions" that can take the user directly to a specific device function, e.g. to go directly to scanning.
  • New "strict" zero-stop option that may be more suitable for education and other restricted access environments where preventing overruns is important. Improvements were also made to the existing non-strict mode when allowing free grayscale copying.
  • The card authentication graphic is no longer displayed on small screen devices.
  • If the user has a default shared account it will now be listed first in the shared account list.
  • Added a "Refresh" button on print release screen when no jobs are shown.
  • When configured to display the Application screen after login and the PaperCut app is clicked, there is now a "Close" button to return back to the Application screen.
  • Fixed extra characters that would appear on the id and PIN entry when using virtual keyboard.
  • Fixed the optional custom welcome message not displaying on some login screens (depending on which authentication options were enabled).
  • Document names on the print release screen now take up more of the available space.
  • Fixed some debug logging issues where some activity may have been omitted or not copied to a USB drive.
• Lexmark Onboard/Embedded (LeSF):
  • Fixed issue where the remaining balance displayed after a copy job was missing the final digit.
  • Fixed the issue where print release wouldn't work if printer or server had a "." in their name.
  • Copy jobs where the document feeder jams can now be resumed after clearing the jam, rather than having to restart the job.
  • Added support for using the auto paper size detection feature during copying.
  • USB scanning can now be blocked using device-internal security settings even when USB copying is enabled.
  • USB scanning can be tracked when copying is not tracked by PaperCut.
• Sharp Onboard/Embedded (OSA):
  • Account selection now supports the combination of personal account plus shared account by PIN/code (i.e. without selection from list).
  • Improved accuracy of the inactivity timeout for PaperCut screens, which may have taken up to 60 seconds longer than configured to time out.
  • Improvements to Sharp OSA 4 devices to automatically delete copy jobs when the user exceeds their quota. These jobs would previously be left in the job queue in a "LIMIT" state.
  • Optimized shared account list display for customers with large number of shared accounts.
• Toshiba Onboard/Embedded (e-BRIDGE Open Platform):
  • Added official support for new Toshiba "SDK2" devices, including the new eBX grayscale models.

New features:

• The new executive summary report added in 12.0 now includes charts that show the number of pages each day and jobs by time of day.
• New printing notifications available for notifying before a job times out in a hold/release queue, and when a job has timed out in a hold/release queue.
• Administrators may now add custom (external) links to the navigation menu in the user web interface.

Enhancements:

• The uninstall wizard now displays a reminder to take a copy of any database backups if they are still required.
• Printer notification messages may now include just the printer's server or queue name (rather than only both at once).
• When redirecting print jobs on Windows (Find Me Printing or load balancing), the document "Owner" in the print queue is now preserved. This may aid administrators when troubleshooting.
• When performing a user/group sync and choosing to delete old users, the server.log file now indicates which users have been deleted.
• The "Filtered" column on the printer list now includes the number of active conversion filters.
• The Transaction and User List reports may now be filtered to special "[Internal Users]" group.
• Added an example for calling the web services API in PHP using Zend's XML-RPC library.
• Updated print script recipes for filtering emails printed using MS Outlook 2010.
• Major translation updates for Croatian and French. Significant translation updates for Danish, Polish and Spanish.
• Scalability improvements for large sites.
• Improved resilience to problems that can occur when the Windows print spooler service crashes.
• Improvements to debug logging in the Windows PaperCut Printer Port to help diagnosis of customer issues.

Fixes:

• Improvement to print job ordering when releasing a batch of print jobs that were submitted together (multiple jobs submitted in one second).
• Fixed problem seen on some Windows servers using the PaperCut port monitor and watermarking or performing color/duplex conversion.
• Fixed issue that could prevent tracking printers when installing on Mac OS 10.7.3 without first making manual permissions changes to CUPS files.
• Fixed some layout issues with the new Executive Summary report when displaying long printer names or using ad hoc filters.
• Fixed issue accessing the iPhone user web interface.
• Fixed issue with card authentication at release stations.
• When a printer script adjusts the page cost, the cost is no longer recalculated after a grayscale/duplex conversion (i.e. keep the cost set in the script).
• Fixed issue displaying some Turkish characters in PDF reports.
• Fixed a potential crash in the print provider service when performing page-level color detection on PostScript jobs.
• Fixed issue running the "Printer Configuration" report when a printer's configuration took up exactly one page.
• Fixed problems with redirecting of print jobs on non-English locale Windows systems when the option to hide document names in the windows spooler is enabled.
• Fixed issue using the "Users with no card/identity number assigned" filter to find users when using some external databases.
• The environmental impact most polluting/green reports are now sorted by total sheets instead of total pages.
• On Mac, PaperCut now automatically ignores more of the common service/daemon account names (rather than importing them as users).

Printer compatibility improvements:

• Added support for the Epson ESC/P-R print language (e.g. for Epson Stylus TX800).
• Added page-level color detection support for Brother proprietary drivers ("XL2BH" language).
• Improved analysis speed on large PostScript files created by Adobe Reader.
• Improved hardware page count checks for the Ricoh Aficio SP devices (e.g. 420DN, 480DN).
• Improved custom page size support for Sharp PCL6 drivers (e.g. MX-M753N).
• Improved page level color detection when printing from Adobe Reader on Ricoh Aficio PCL6 drivers (e.g. MPC 5501).
• Improved analysis for the Konica Minolta PCL6 driver (e.g. 36C-1).
• Fixed page count for Epson ACULASER duplex jobs (e.g. M4000N).
• Fixed color detection and grayscale conversion for Ricoh Aficio SP PCL6 drivers (e.g. C232SF).
• Fixed color detection for Sharp MX5000N PCL6 drivers.
• Fixed grayscale conversion for HP Color LaserJet PCL6 drivers (e.g. CP3525).
• Fixed watermarking for Dell PCL6 drivers (e.g. 3130n).
• Fixed grayscale detection for Adobe Reader documents on some Ricoh PostScript printers on Mac.

New features:

• Conversion Filters - This feature provides the functionality to convert color jobs to grayscale and simplex jobs to duplex. E.g. convert jobs on high volume printers to duplex to save paper, automatically convert emails printed in color to grayscale.
• New Executive Summary report providing organization-wide summary statistics and environmental impact.
• The user web interface has been updated with a new modern look.
• PaperCut has a new icon!

Enhancements:

• Added support for a new custom dashboard widget to display customer/site specific messages/notices to administrators.
• Web Cashier:
  • Operators can now look up users by card number (including though use of an attached card reader).
  • When a purchase would take an unrestricted user's balance below $0, a confirmation message is now displayed.
• When restarting the application server on large sites the reconnection of secondary servers is now staggered to prevent high load.
• New advanced print scripting scripts and snippets:
  • snippet for denying jobs printed out of hours
  • script to convert email printing to grayscale
  • when printing a large job, ask the user if they would like to automatically convert to duplex to save paper
• New translations for Danish and Polish, plus significant updates to French and Spanish.
• Internet control: Added a config option to swap the sent and receieved bytes parse from proxy log files.

Fixes:

• Fixed problem using Web Cashier with Swiss Francs.
• Fixed problem when logging in to the PaperCut App for iOS if the username is entered containing uppercase characters.
• Disallow printer scripts setting the print job costs to NaN (not a number). This resulted in failing to record the print job.
• Fixed display of printer hardware check related screens in some languages.
• Fixed issue disabling pay stations from the Devices tab in the administration interface.
• Fixed the Rates page in the user web interface to display only printers.
• Fixed minor status reporting problem when testing shared account imports.

Printer compatibility improvements:

• Fixed page count detection for TOSHIBA e-STUDIO 855 PostScipt duplex jobs with odd numbers of pages.
• Improved page size detection for Adobe InDesign documents printed to Xerox PostScript printers from Mac.
• Fixed page count detection for HP LaserJet M4345 MFP PCL6.
• Improved grayscale detection in Sharp PostScript printers.
• Added page size detection for NEC MultiWriter 8250N printer.

Copier / Device Integration:

• Value loader devices supporting user self-registration: Added an option to use the swiped card number as the username of the created user.
• Sharp Onboard/Embedded (OSA): Fixed a problem that could cause the "Unable to enable device" error that could appear if the user double clicked the "OK" button on the account confirmation screen.
• Xerox Onboard/Embedded (Network Accounting / JBA): Enforce the group-based access controls to login to the MFP device.
• Xerox Onboard/Embedded (Xerox Secure Access): Added support for USB card readers supported on some recent Xerox MFPs.